
365Ticketing- Versatile SaaS ticketing system which can be used as a help desk software, issue tracking software or as an incident management software....
Help Desk Software is a type of software that enables organizations to efficiently manage customer service and technical support requests. It provides a centralized system for tracking, managing, and resolving customer inquiries and issues, allowing businesses to provide better customer service and improve customer satisfaction. Help Desk Software typically includes features such as ticketing, knowledge base, self-service portals, and reporting tools.
365Ticketing- Versatile SaaS ticketing system which can be used as a help desk software, issue tracking software or as an incident management software....
Our score: 7.6
90degree Team Task is implemented to provide a comprehensive web based platform to manage different projects, track tasks, users, and offer a collaboration framework for employees....
User satisfaction: 91%
Our score: 9
Bring agility and control to your IT service operations and deliver exceptional service to customers across the enterprise with Agiloft's Flexible ITIL Service Desk solution....
User satisfaction: 100%
Our score: 5
The BlueCamroo Management Platform is a SaaS-based solution that fully integrates and automates Lead Management, Customer Relationship Management (CRM), Social CRM, Project Management (PM), Time Tracking, Billing, Expenses Management, Customer Support Ticketing, Email Marketing, and more....
Chat center for customer support and sales via messengers. It suits for tech support, marketing and sales. Chat2Desk has more than 1300 customers around the world and over 300 partners. The service offers marketing tools: ✔️CRM integration ✔️Sales funnels ✔️Chat bots, scripts and autoreplies ✔️Web...
Our score: 5
CloudCC offers the complete CRM platform with highly competitive pricing, features business apps covering marketing automation, sales force automation, service management, extensible platform and industry CRM solutions and more, CloudCC provide SaaS and PaaS, you can find out a CRM solution we can d...
Our score: 9.2
Communication by Little SaaS aims to bridge the gap between the customers and the company. Communication's LiveChat, Knowledgebase and support for multi-management Shared Inbox with workflow automation will help companies to resolve customer queries in collaboration with the team member....
User satisfaction: 100%
Our score: 8
Kapdesk is a customer service software that interact with customers and customer support executives, it has email support, Live Chat Support, Social Media Customer Support, Phone or Voice or Call Support, email Ticketing System....
CustomerFirst is a CRM Help Desk software that includes defect and bug tracking software capabilities for those companies that are supporting internally developed software....
Our score: 5
Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. ...
Price from: $19
Our score: 9
A cloud-based omnichannel customer support platform with 360-degree customer view and an inbox for your mobile apps or websites. Integrated into more than 10 different channels, Desk360 helps you to manage all customer requests on one page and offers detailed reports on both products and users. In a...
Our score: 8
DiamanteDesk is FREE Open Source easy-to-use help-desk solution. This customer service software allows easy customizations to meet unique business needs. It’s based on modern technology stack (PHP 5, Symfony2, Oro Platform, Bootstrap) that provides high reliability, flexibility, scalability and exte...
Price from: $99
Our score: 8.4
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform....
User satisfaction: 100%
Price from: $8.99
Our score: 9.2
Simple All-in-One Marketing Software. With awesome software tools backed by a dedicated support team to make every part of your marketing more effective....
User satisfaction: 99%
Our score: 9
eStreamDesk is a easy-to-use cloud-based help desk and ticketing system....
User satisfaction: 100%
Our score: 5
EvantoDesk solves the problems of using email software to respond to customers' Facebook posts, Tweets and emails....
Our score: 9.2
Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining ...
Our score: 7
FocalScope allows your team to collaborate, share responsibility, and keep track of email tickets with group and personal inboxes....
User satisfaction: 92%
With Folder HelpDesk a workgroup can collaborate on tickets inside Outlook. The application is installed in a shared mailbox or public folder, where you see rows of open tickets. If you want to work with one of them, just click it and a ticket form will open. The ticket form HTML part has various ...
User satisfaction: 97%
Price from: $15
Our score: 8.8
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide ...
Our score: 8
eHelpDesk is a HMS that comes designed with features along with the hospital management features.The feature list includes customer service, help desk, dashboard, IT service, ITSM, remote support and issue tracking features....
HappyFox Assist AI is an AI-powered self-service and Conversational Ticketing solution for Slack and Microsoft Teams. By encouraging a self-service culture in your organization with Assist AI, you can reduce ticket volume, increase agent productivity, and improve employee engagement. Assist AI lear...
Q. What is Help Desk Software?
A. Help Desk Software is a customer service platform that helps businesses manage customer inquiries and requests. It provides a centralized system for tracking and resolving customer issues, as well as automating certain processes to improve customer service efficiency.
Q. How does Help Desk Software help businesses?
A. Help Desk Software helps businesses streamline customer service operations by providing a centralized system for tracking customer inquiries and requests. It automates certain processes, such as ticket creation, routing, and resolution, to help improve customer service efficiency. It also provides a platform for customer service agents to collaborate on customer issues and ensure timely resolution.