Live Chat Software

Live Chat Software is a powerful customer service tool that enables businesses to provide real-time assistance to their customers. It allows companies to quickly and easily respond to customer inquiries, provide support, and build relationships with customers. Live Chat Software allows businesses to handle customer service inquiries faster and more efficiently than ever before. It also helps to reduce customer wait times, improve customer satisfaction, and increase customer loyalty. Live Chat Software is an invaluable tool for businesses that want to provide the best customer service possible.

Live Chat Software 2023 - Best Application Comparison.

Key features of Live Chat Software
  • Real-time conversations
  • Automated chatbot support
  • Integration with existing systems
  • Customizable chat windows
  • Analytics and reporting
  • Secure data encryption
  • Multi-language support
  • Multi-platform compatibility
3CX

3CX

User satisfaction: 99%

Price from: $145

Our score: 8.8

3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution....

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Acquire

Acquire

User satisfaction: 99%

Our score: 8.4

Acquire is a customer communication platform. It automates sales and support questions for instant responses. Co-browsing, video/voice calls, and customer profiles are all tools provided for easy sales support....

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ActiveCampaign

ActiveCampaign

User satisfaction: 100%

Price from: $9

Our score: 9.2

ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelli...

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AiTrillion

AiTrillion

Our score: 9.8

AiTrillion is an Intelligent Marketing Cloud, built for the e-commerce world. With AiTrillion, companies can orchestrate campaigns across channels like push, email, in-app messaging, and, with auto-optimization towards higher conversions powered by machine learning. Traditionally, marketing clouds a...

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Aivo

Aivo

Our score: 8.8

Aivo is a company that develops artificial intelligence solutions with the aim of transforming the way companies and customers interact....

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Anfactor

Anfactor

Our score: 9

Artificial Intelligence based chat-bots can come to their aid in this regard by providing seamless customer support solutions, without any human intervention. With the help of Artificial Intelligence, SMEs can focus more on their business, while the AI takes care of the customer support....

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Birdeye

Birdeye

User satisfaction: 92%

Our score: 9.6

Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social medi...

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Bleeper

Bleeper

Bleeper is a live chat software tool with help desk functionality. Bleeper was developed for small business owners, customer support, sales and marketing teams.Increase your customer engagement with Bleeper's live chat tool by providing instant answers to their questions. Proactively reach o...

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Callbell

Callbell

Our score: 9.4

Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram....

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Chatwoot

Chatwoot

Our score: 7

Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support through an omnichannel inbox. The codebase for the product is completely open-source and is available under MIT license....

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Chekkit

Chekkit

Our score: 5

Get more online reviews and build brand trust: Chekkit drives marketing ROI by giving customers a way to share their thoughts with people who are looking for a business like yours....

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Comm100 Live Chat

Comm100 Live Chat

User satisfaction: 98%

Our score: 8.6

Live support tool that enables businesses to communicate with their website visitors in real time so as to improve conversions, sales and customer satisfaction...

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CommBox

CommBox

User satisfaction: 95%

Our score: 7

CommBox - The intelligent customer interaction center for live & automated customer communication....

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Communication

Communication

Our score: 9.2

Communication by Little SaaS aims to bridge the gap between the customers and the company. Communication's LiveChat, Knowledgebase and support for multi-management Shared Inbox with workflow automation will help companies to resolve customer queries in collaboration with the team member....

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Consolto

Consolto

Our score: 9.6

Consolto has developed a cloud platform, including dozens of apps, that simplify the online connection between businesses and clients and enrich their interaction....

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Conzia Live Chat & Facebook Messenger

Conzia Live Chat & Facebook Messenger

Our score: 8.8

Conzia is a Berlin-based company working in AI conversational commerce. We are building a Communications Platform as a Service. Our mission is to help customer support teams by providing them with one platform for managing billions of customer conversations....

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CroplaChat SDK - Marketplace buyer seller chat

CroplaChat SDK - Marketplace buyer seller chat

Our score: 1.4

CroplaChat SDK is a marketplace buyer-seller chat for marketplace websites like e-commerce store, classifieds, etc that allowing customer to chat each other without revealing phone number to avoid spam calls it integrated and configured on any new or existing web or mobile platform (Android & iP...

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Deepser

Deepser

Our score: 5

Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. ...

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Deskpro

Deskpro

Our score: 8.6

Deskpro is the helpdesk platform for 21st century organizations. Beautifully designed. Simple to use. Flexible. Multi-channel. Powerful. Affordable....

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Drift

Drift

User satisfaction: 100%

Our score: 8.8

Drift’s Revenue Acceleration Platform combines Conversational Marketing and Conversational Sales to bring your go-to-market teams together and deliver personalized customer experiences to help you grow revenue, shorten your sales cycles, and strengthen your brand. Drift’s Revenue Acceleration Platf...

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Engati Chatbot Platform

Engati Chatbot Platform

User satisfaction: 95%

Our score: 5

Engati is one of the best free chatbot platform to build bots in minutes without programming. Build once and publish across 8 major platforms - FB messenger, kik, telegram, line, viber, skype, slack and website. Supports intelligent paths, train, copy, analytics and private labeling....

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Five9

Five9

User satisfaction: 91%

Price from: $100

Our score: 7.8

Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing....

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FocalScope

FocalScope

Our score: 7

FocalScope allows your team to collaborate, share responsibility, and keep track of email tickets with group and personal inboxes....

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Freshdesk

Freshdesk

User satisfaction: 97%

Price from: $15

Our score: 8.8

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide ...

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Freshchat

Freshchat

User satisfaction: 97%

Price from: $15

Our score: 8.8

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages....

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Front

Front

User satisfaction: 93%

Price from: $49

Our score: 9.2

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email....

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GetResponse

GetResponse

User satisfaction: 98%

Price from: $19

Our score: 8.4

Web-based email marketing software that helps business owners to build permission-based mailing lists, maximize conversion ratios, increase profitability and build customer confidence....

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FAQ Live Chat Software

Q: What is Live Chat Software?

A: Live Chat Software is a type of software that allows businesses to communicate with their customers in real-time via a chat window on their website. It can be used to provide customer service, answer questions, and provide support.

Q: What are the benefits of using Live Chat Software?

A: Some of the benefits of using Live Chat Software include increased customer satisfaction, improved customer service, increased sales, better customer engagement, and reduced customer support costs.

Q: How do I get started with Live Chat Software?

A: To get started with Live Chat Software, you will need to select a service provider, create an account, and then install the software on your website. Once the software is installed, you will be able to start chatting with customers and providing support.

Q: What features do Live Chat Software offer?

A: Live Chat Software offers a variety of features including automated chatbot support, customer satisfaction surveys, customer segmentation, and custom branding. Additionally, many Live Chat Software services offer integrations with popular customer service platforms, such as Salesforce and Zendesk.