Contact Center Operations Software

Contact Center Operations Software Pricing, Reviews, Features & Alternatives.

Altitude Xperience

Altitude Xperience

Our score: 8

Altitude Xperience suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment....

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Amazon Connect

Amazon Connect

Our score: 8.6

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost....

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Avaya OneCloud CCaaS

Avaya OneCloud CCaaS

Our score: 8.2

Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises....

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Brightlink Voice

Brightlink Voice

Our score: 5

Brightlink is a leading communications platform and technology company that delivers voice, messaging, analytics and cloud-based solutions. We offer Brightlink Voice, a voice connectivity solution which uses our industry-leading network to connect calls around the globe. It can be purchased as an en...

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Call Center for Skype

Call Center for Skype

Our score: 8.4

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities....

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CallCenterHosting

CallCenterHosting

Predictive dialer software from CallCenterHosting comes with an intelligence that decides when to call a customer. You don’t need to do anything, just feed it with the bulk of customer data. It calls automatically at the right time. And as soon as the call connects, it routes it to the next availabl...

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CDC Software

CDC Software

Our score: 8

CDC Software is a SaaS integration solution designed to empower companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission-critical contact center systems to provide contact center agents with complete customer data....

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Click2Coach

Click2Coach

Our score: 5

Click2Coach offres what you need to manage your business and customer experience including interaction recording, desktop activity recording during an interaction, evaluation and feedback, and more....

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Greenlight CRM

Greenlight CRM

Our score: 9

Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customisable and feature rich....

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Fenero

Fenero

Our score: 7

Fenero Contact Center is built upon open source and exemplifies what open software can do for contact centers....

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EasyContactNow

EasyContactNow

Our score: 7

EasyContactNow provides a suite of features to allow your contact center to handle incoming calls and make outbound calls while managing productivity and customer satisfaction....

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Dynamic Contact Center Manager-DCCM

Dynamic Contact Center Manager-DCCM

DCCM empowers your business to take control of the contact center to manage your customer and agent experience. Your contact center is your first line of contact for any number of enterprise events, from planned marketing promotion to unplanned weather/market/social events. You want to equip/empowe...

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DCDial

DCDial

Our score: 5

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with re...

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KENT CamCall

KENT CamCall

KENT CamCall is the leading video call platform built for businesses. It empowers businesses to interactively engage with their customers and simplifies the way customers initiate such an interaction. Leveraging the synergy of audio and visual, this service empowers organisations for faster resoluti...

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Infinity Call Tracking

Infinity Call Tracking

Our score: 9.4

Infinity Call Tracking is a Cloud based call tracking service with integrated visitor tracking capabilities. With Infinity you can track calls from your website and know exactly which marketing activity brought those visitors to your site....

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