JustCall Review


What is JustCall?

Review of a Powerful Communication Software

I recently had the opportunity to test out a remarkable software that has greatly improved my communication capabilities. This tool is a game-changer for businesses in need of efficient outbound call tracking, auto dialing, telecom services for call centers, contact center workforce management, and contact center operations. It falls under the category of Contact Center Software, VoIP Providers, and more specifically, it is known as JustCall.

From the moment I started using JustCall, I was impressed by its user-friendly interface and comprehensive range of features. The software provides a seamless experience that caters to the needs of businesses of all sizes.

Key Features:

  1. Outbound Call Tracking: JustCall offers detailed call tracking capabilities, allowing businesses to monitor and analyze their outbound calls. This functionality is vital for gaining insights into call performance and tracking the success of marketing campaigns.
  2. Auto Dialer: With JustCall's powerful auto dialer feature, businesses can take their outbound calling to the next level. The software automates the process of dialing phone numbers, saving precious time and increasing overall efficiency.
  3. Telecom Services for Call Centers: JustCall provides a wide range of telecom services specifically designed for call centers. These services include call routing, call transfers, and conference calling, ensuring that businesses have all the tools they need for effective call center operations.
  4. Contact Center Workforce Management: The software also offers robust workforce management capabilities, allowing businesses to optimize their contact center operations. With JustCall, businesses can easily schedule shifts, track agent performance, and ensure optimal staffing levels.
  5. Contact Center Operations: JustCall simplifies contact center operations by providing features such as call recording, call queuing, and call analytics. These capabilities enable businesses to deliver exceptional customer service and improve overall satisfaction.
  6. VoIP Providers: As a VoIP provider, JustCall offers reliable and high-quality voice communication services. Businesses can seamlessly make and receive calls using the internet, eliminating the need for traditional phone lines.

JustCall stands out from its competitors due to its user-friendly interface, robust features, and excellent customer support. It has received positive feedback from numerous users who have praised its effectiveness in improving their communication processes. One user even mentioned that JustCall has revolutionized the way their call center operates, resulting in increased productivity and customer satisfaction.

"Using JustCall has been a game-changer for our business. The software's extensive features and intuitive interface have significantly enhanced our communication processes. We can now track our outbound calls, automate dialing, and efficiently manage our contact center operations. JustCall truly delivers excellent value for money." - Satisfied JustCall User

Frequently Asked Questions:

  1. Is JustCall suitable for businesses of all sizes?
    Yes, JustCall is designed to cater to businesses of all sizes, from small startups to large enterprises.
  2. Can I track the performance of my outbound calls?
    Absolutely! JustCall offers detailed call tracking capabilities to monitor and analyze outbound calls.
  3. Does JustCall provide call recording functionality?
    Yes, JustCall allows you to record and store your important calls for future reference and quality assurance purposes.
  4. Can I automate the process of dialing phone numbers with JustCall?
    Yes, JustCall includes a powerful auto dialer feature that automates the dialing process, saving time and increasing efficiency.

Overall, JustCall has exceeded my expectations as a comprehensive and feature-rich communication software. Its ability to streamline outbound call tracking, auto dialing, and contact center operations make it an invaluable tool for businesses in the modern digital age.

Overview of JustCall

Seller :
Saas Labs
HQ Location :
Wilmington, DE
Year founded :
2014
Language supported :
English
User satisfaction :
90
Devices Supported :
Windows Android iPhone/iPad Mac Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business Medium Business
Pricing Model :
Monthly payment Annual Subscription Quote-based
Support :
Email Phone Live Support Training

Overview of JustCall Features

  • Auto reply SMS Bot
  • Appointment scheduler
  • Number availability in over 60+ countries
  • Round-the-clock support
  • Workflow and campaign automation
  • Integration with popular CRMs, Helpdesks, and marketing tools
  • Auto-dialer
  • Bulk SMS campaigns
  • Real-time call monitoring

Videos

Pricing Plans

Standard

$25

Per user per month

Premium

$50

Per user per month

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