Zapier Review


What is Zapier?

Zapier - The Ultimate Productivity and Automation Tool

Are you tired of spending endless hours on manual tasks that could be easily automated? Look no further, because Zapier is here to revolutionize the way you work. This powerful software provides a wide range of features that will enhance your productivity and streamline your workflows.

With Zapier, you can integrate different apps and services seamlessly, eliminating the need for manual data entry and repetitive tasks. By connecting your favorite tools, you can create custom automated workflows, or "Zaps," that will save you valuable time and effort.

One of the standout features of Zapier is its user-friendly interface. Even if you're not a tech-savvy individual, you'll find it easy to navigate and set up your Zaps. The interface is clean, intuitive, and well-designed, allowing you to focus on your automation goals without any unnecessary distractions.

Key Features:

  • Integration of Apps: Zapier supports a vast library of over 2,000 apps, ranging from popular productivity tools to specialized software. Whether you use Slack, Gmail, Salesforce, Trello, Shopify, or any other app, chances are Zapier can connect them together.
  • Workflow Automation: With Zapier, you can automate repetitive tasks by creating Zap workflows. These Zaps can transfer data between your apps, trigger actions, and execute multi-step processes without any manual intervention required.
  • Customizable Zaps: Zapier allows you to create tailored Zaps according to your specific requirements. You can customize your workflows by setting up conditional logic, including filters, delays, and formatting options.
  • Easy Set-Up: Setting up Zaps on Zapier is a breeze. Their step-by-step Zap creation process guides you through the configuration, ensuring that even non-technical users can easily automate their tasks.
  • Reliable and Secure: Zapier takes data security seriously. They prioritize the protection and privacy of your information, employing industry-standard security measures to safeguard your data throughout the automation process.

What People are Saying:

"Zapier has become an integral part of our workflow. It's incredibly versatile and has saved us countless hours of manual work." - John Smith, CEO of XYZ Inc.

Whether you're a small business owner, a busy professional, or simply someone looking to streamline their personal tasks, Zapier is a game-changer. Say goodbye to manual labor and unlock the full potential of productivity and automation with this exceptional software.

FAQ:

How much does Zapier cost?

Zapier offers various pricing plans, including a free tier with limited features. Paid plans start at $19.99/month, with additional options for teams and businesses.

Can Zapier integrate with my favorite apps?

Yes! Zapier supports over 2,000 apps and services, so chances are high that your favorite tools are among them. Their extensive app directory covers a wide range of categories, ensuring maximum compatibility.

Do I need programming skills to use Zapier?

No programming skills are required to use Zapier. The platform is designed to be user-friendly, allowing anyone to set up their own automated workflows without writing a single line of code.

Is my data safe on Zapier?

Absolutely. Zapier takes data security seriously and implements robust measures to protect your information. They adhere to industry-standard security practices, ensuring the privacy and security of your data throughout the automation process.

Overview of Zapier

Seller :
Zapier
HQ Location :
San Francisco, CA
Year founded :
2011
Language supported :
English
User satisfaction :
98
Devices Supported :
Windows Mac Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business Large Enterprises Medium Business Freelancers
Pricing Model :
Monthly payment Quote-based
Support :
Email

Overview of Zapier Features

  • Task history
  • Zaps creation
  • Dashboard
  • Connected accounts
  • Tasks
  • Import/export through Google Sheets

Videos

Downloads

Pricing Plans

Free

Free

Starter

$19.99

Professional

$49.00

Team

$399.00

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Comments


Jay M.
Jay M.
03 Dec 2024 12:00 AM

"A Game-Changer for Workflow Automation"

What do you like best about Zapier?

I've been using Zapier to integrate other applications on Wordpress for a few years now. What I love about Zapier is the ease of use. Specifically, that even without coding skills, setting up "Zaps" (automated workflows) is intuitive and straightforward. The step-by-step guidance ensures a smooth setup for even complex automations. I also like being able to customize Zapier. I love the ability to tailor Zaps with filters, conditions, and multi-step actions allows for nuanced workflows that align perfectly with my needs.

What do you dislike about Zapier?

The learning curve is pretty high for creating Zaps. I was able to get some help from a Zapier expert which worked out great for m.e

What problems is Zapier solving and how is that benefiting you?

I found that Zapier is an exceptional tool that delivers on its promise of making my apps work better together. I needed to be able to help a law firm automatically record all leads and this worked great when I created the Zaps.

Samuel S.
Samuel S.
29 Nov 2024 12:00 AM

"Zapier helps me to identify new users in my platform - so they become leads."

What do you like best about Zapier?

I like Zapier because it connects with my open talent platform. Once it's connected, it helps us to identify new users on the platform, so they become leads for our commercial team to act on. Zapier also connects at our site; when integrated with Zapier at some landing pages, and when viewers become leads through signing forms, we are able to see wherever they came from.

What do you dislike about Zapier?

I dislike the fact that Zapier is in our technology's team hands.

Any kind of change I need to talk to them, I'd like if there were some kind of course about Zapier for non-tech people. If they have it, I'm sorry, I've never seen it before

What problems is Zapier solving and how is that benefiting you?

Connect easily my platform and site to my CRM Pipedrive.

Through forms viewers become lead so our comercial team can act on.

Christ April P.
Christ April P.
31 Oct 2024 12:00 AM

"It's helped our team stay on top of tasks, reduce manual work, which used to eat up so much time."

What do you like best about Zapier?

With automations syncing data across platforms, we’ve streamlined project management and can now focus on scaling instead of dealing with repetitive tasks.

What do you dislike about Zapier?

Bugs issues and takes a long time to resolve.

What problems is Zapier solving and how is that benefiting you?

Zapier has transformed our workflow by seamlessly connecting all our favorite tools, especially with ClickUp!

Dylan S.
Dylan S.
23 Oct 2024 12:00 AM

"Easy way to get your apps talking"

What do you like best about Zapier?

One of the most significant advantages of using Zapier is its extensive compatibility with a wide range of applications. This interoperability enables seamless integration between different platforms, streamlining workflows and automating tasks that would otherwise be time-consuming or prone to errors. Whether you’re utilizing popular productivity tools, CRM software, marketing automation platforms, or specialized industry applications, Zapier’s versatility makes it an invaluable asset in constructing efficient and streamlined processes.

What do you dislike about Zapier?

Starting to use Zapier has a slight learning curve, but it’s less technical to set up compared to other similar programs. However, the pricing can be confusing, especially when you’re charged per Zap or Task. Therefore, it’s crucial to educate yourself about the program.

What problems is Zapier solving and how is that benefiting you?

Automation allows for automatic sending of emails from Facebook lead ads and messages from Airtable to my team on Microsoft Teams.

Alison R.
Alison R.
11 Oct 2024 12:00 AM

"Zapier has so many options to automate tasks! We use it in so many ways."

What do you like best about Zapier?

It has options for us to connect different platforms we use together so that we can automate our tasks easily. We use it to collect information from customers, keep track of things in spreadsheets, automatically tag customers in our email database, and send automated email notifications internally. Great support also, if we ever have an issue, they usually help us resolve it promptly.

What do you dislike about Zapier?

Sometimes it has issues with pulling certain fields when we take information from orders in our shop. I'm not sure, but I believe it has to do with international customer zip codes. We use Keap a lot to connect to our shop, and sometimes we have issues with getting it to tag customers, but with troubleshooting it usually gets resolved.

What problems is Zapier solving and how is that benefiting you?

We use Zapier to automatically collect information about our customers by connecting our website shop to our email marketing software and spreadsheets. We also use it to send automated emails internally once a certain goal is met. It makes everything so much easier because we don't have to enter this data by hand!

Stacy L.
Stacy L.
10 Oct 2024 12:00 AM

"Automating Things We Otherwise Couldn't"

What do you like best about Zapier?

I love how flexible Zapier is. Anytime my team asks me if we can automate a process, I look to Zapier to make it happen. There are only very few instances where it doesn't work, and typically that is due to the other system''s limitation, not Zapier. It is simple to set things up, the support team is helpful when we run into issues, and it automates hundreds of tasks for us throughout the week.

What do you dislike about Zapier?

I wish that the error detail was a little easier to understand. Sometimes it is very vague.

What problems is Zapier solving and how is that benefiting you?

We need to onboard many users from different customer buckets, and sometimes we need to alert parters who are not in our CRM when this happens. Zapier allows us to easily integrate with Intercom to complete this. We also use it to alert our team when customers have or have not taken an action, and to make sending forms to customers a 1-click task right from Intercom vs a multi-step process in another app.

Roberty S.
Roberty S.
19 Sep 2024 12:00 AM

"Fácil de configurar e muito eficiente"

What do you like best about Zapier?

Facilidade de construir os passos de integração e a grande quantidade de aplicativos que são compativeis com a ferramenta.

What do you dislike about Zapier?

Preço é um pouco elevado em comparação à outras ferramentas de automação e o suporte somente em inglês.

What problems is Zapier solving and how is that benefiting you?

Processos repetitivos, como importação de planilhas e integração com ferramentas de markerting com meu CRM de vendas. Criação de atividades para organização e preenchimento de campos personalizados.

Elaina B.
Elaina B.
18 Sep 2024 12:00 AM

"Small business friendly and helpful :)"

What do you like best about Zapier?

Their business friendliness. We forgot to turn off our annual renewal, which then charged our credit card. However, after talking to their support and explaining the situation immediately after the charge was made, they agreed to a refund. This would have had a big impact on our business, and we truly appreciate their flexibility, even though it was us who had forgotten to turn off the annual renewal.

What do you dislike about Zapier?

It is expensive. Although it's very user friendly so unless you are doing a lot of Zaps, it may be worth it for most people anyway.

What problems is Zapier solving and how is that benefiting you?

We integrate various software by using Zapier.

Joe M.
Joe M.
16 Sep 2024 12:00 AM

"Been an Advid user for 8 years!"

What do you like best about Zapier?

I love that you do not have to have developer experience in order to use the app. I also love their support, they are always available and they are very informative. Most apps that grow overtime they get rid of lines of communication and in my opinion they went to chat which has been awesome to get issues resolved immediately.

I also recently had an experience with Lauren Franklin from their Higher up support team on an issue that I needed resolved ASAP, she was very responsive and got the issue resolved in just a couple hours.

What do you dislike about Zapier?

Nothing that I can think of, I think like most apps they have growing pains but nothing that causes many concerns. I will also note that Zapier helped me reduce my staff by replacing staff through the automations I set up alone.

What problems is Zapier solving and how is that benefiting you?

100% authomation, they have literally reduced my staff because the app has replaced the duties. Trust me when I tell you I had zero developer experience when I started using it, it has literally been amazing helping me convert a lengthy process to a simplified automated one.

Michael F.
Michael F.
29 Aug 2024 12:00 AM

"Super Helpful in Creating Automation"

What do you like best about Zapier?

I've been using Zapier for several years now, and it has become an indispensable tool for my team. The ability to automate tasks and connect different apps without needing any coding knowledge has saved us countless hours of manual work. The user interface is intuitive, and the vast array of integrations available makes it easy to customize workflows to fit our specific needs.

What I appreciate most about Zapier is the reliability and consistency it offers. Once a "Zap" is set up, it just works in the background, allowing us to focus on more critical tasks without worrying about routine processes. Customer support has also been fantastic—prompt, helpful, and always ready to assist with any issues or questions.

Whether you're a small business looking to improve efficiency or a larger organization needing to streamline operations, Zapier is a must-have tool. It's not just about saving time; it's about empowering your team to work smarter, not harder. Highly recommended!

What do you dislike about Zapier?

For very complex or multi-step workflows, setting up Zaps can become challenging. While the interface is user-friendly for basic tasks, more advanced automations might require a deeper understanding or even custom coding solutions.

For users new to automation tools, there can be a learning curve in understanding how to best utilize Zapier. It may take some time to fully grasp how to set up and optimize your workflows.

What problems is Zapier solving and how is that benefiting you?

Automation and integration

Amoolya  K.
Amoolya K.
19 Aug 2024 12:00 AM

"Best Integration Platform"

What do you like best about Zapier?

1) Zapier has more then 300 inbuild software to integrate

2) It has the most smooth and easiest way of integration system and documentation

3) It helps to collect data via FBM and store the same in google sheet seemless with creation of zap / workflow

4) If there is no native integration zapier helps in integrating 2 software using webhooks and APIs

What do you dislike about Zapier?

1) Sometimes the logs doesnt seem to be visible

What problems is Zapier solving and how is that benefiting you?

1) 3rd party seemless integration

2) Mitigation of developer work

3) Data analysis becomes more easy due to integration with 300 + Software

Rona  M.
Rona M.
19 Aug 2024 12:00 AM

"Zapier integration for our software"

What do you like best about Zapier?

Zapier has been a life-saver! Our website is custom-made and the only integration we can do is via API. Good thing there's Zapier who helped us integrate our apps effortlessly, no coding required. Even non-IT can do it.

What do you dislike about Zapier?

limited Zaps for free account. But, it is what it is. Not complaining about it.

What problems is Zapier solving and how is that benefiting you?

A lot,90% of our automation relies of Zapier integration. LIke campaigns that are connected to our pipeline and website. We just have to set the conditions, and viola! result is 100% effective.

Brenda  P.
Brenda P.
13 Aug 2024 12:00 AM

"Zapier helps you save time"

What do you like best about Zapier?

The thing I enjoy most about Zapier is that it does all the work for me when moving lists, it is easy to set up and I am able to use it with many diffrent tools.

What do you dislike about Zapier?

There has been instances when I am trying to utilize Zapier for some tool integrations and it requires coding which I am not very familiar with.

What problems is Zapier solving and how is that benefiting you?

I have been able to get more work done in less time utilizing zapier, I am also able to send slack reminders and emails to staff about their individual campaigns without having to do it manually.

Iván S.
Iván S.
22 Jul 2024 12:00 AM

"Must-have tool for start-up's"

What do you like best about Zapier?

Endless possibilities for your non-technical teams. This tool is a multiplier for the capacity and independence of any non-engineerign team in a tech company. Zapier allowed us to define and implement hundreds of workflows in a fast and cost-effective way that where later put into production by our engineering team. This tool allowed us to grow and develop our process at multiple X of speed.

Very costumer-friendly desing of the site, instructive feedback from the tool itself and easiness to track and troubleshoot errors in your integrations in a couple of clicks.

This can become a tool that you will use multiple times in your day-to-day.

Their customer support is fast and very effective providing the multiple array of integrations they allow you to build.

What do you dislike about Zapier?

The speed of the site has been hugely impacted by their recent rebranding.

Their limits of zaps per second can be insufficient when trying to do operations in bulk.

What problems is Zapier solving and how is that benefiting you?

Multiple integrations with different tools (Zendesk, Zoho, Customer.io, Slack, Sheets, Gmail, etc.)

John A.
John A.
15 Jul 2024 12:00 AM

"Worst customer service I have ever been involved with."

What do you like best about Zapier?

It sounds like a good software.

And has many reviews.

What do you dislike about Zapier?

I tried several times to use Zavier for our company.

We are a small company and we don't have an IT team.

I called their Support and asked them if they could reach out by phone to help me set it up.

After several calls and many texts, I couldn't get anyone to help me

A complete breakdown and customer service. It was a horrible experience.

If I was the owner of this company and I heard about this there would be people looking for new jobs.

I was looking to pay for this service and it's like they didn't want my money.

To businessman this is disgraceful.

What problems is Zapier solving and how is that benefiting you?

I couldn't get them to solve anything.

They would not help me.

Angelina A.
Angelina A.
27 Jun 2024 12:00 AM

"Glitchy | Expensive ***DEFINITELY DONT DO THE YEAR PLAN"

What do you like best about Zapier?

Honestly, not much. I like that I can upload a template someone else made, which can save some time.

What do you dislike about Zapier?

I can constant errors and very little help. It didn't make any sense. One zap would work fine and the exact same zap set up for a different automation ( same integrations, drive, Airtable, etc, but different folder and table) wouldn't work for some reason. Anything with an image or video would be the most glitchy and inconsistent. I just couldn't figure it out and when I went to quit for another company (highly recommend Pabbly!), they said I took too long and they could only give me a credit for my year plan. So I just have to eat the cost. Do NOT get the year plan with these guys. Awful experience.

What problems is Zapier solving and how is that benefiting you?

It does not work for automation. I Do not recommend this company.

Kim B.
Kim B.
20 Jun 2024 12:00 AM

"Zapier has allowed us to scale our business at the fraction of the cost"

What do you like best about Zapier?

It is incredibly easy to use and implement. We've been able to set up processes for our business within minutes instead of weeks and the customisation is really great for a growing business that changes processes often as we scale.

Given the number of different integrations, we've been able to connect about 5 different systems

What do you dislike about Zapier?

The historic view is a bit difficult to make sense of, and it would be nice for the coding steps to have more guidelines, although the AI generation works kind of okay for this

What problems is Zapier solving and how is that benefiting you?

We're a small business exiting the start up phase. Our development is outsourced and costly, so we've been able to use Zapier to integrate different standalone services that serve us, into one cohesive, automated system that allows us to scale. This has reduced the overheads in certain operations by 90%, and was all done by a Senior PM instead of a whole dev team. The configurability has made it very easy to update systems as we've scaled and changed processes at 0 cost.

Yelmaly R.
Yelmaly R.
17 Jun 2024 12:00 AM

"Awesome tool to automate almost anything you want."

What do you like best about Zapier?

I love that you have so many options to automatize a lot of things in your work or even your personal life. It has too many apps you can work with, and it's not extremely difficult to learn to use. You just need to get related to the zaps, so you can star using it properly and with no issue at all.

What do you dislike about Zapier?

I dislike it's missing a few apps, and that when you have a lot of zaps created, the webpage turns a little slow.

What problems is Zapier solving and how is that benefiting you?

It's solving the problem of having to manually do a lot of repetitive tasks. It benefits me because as an account manager it happens to me a lot, and I don't miss anything.

Akshat R.
Akshat R.
24 May 2024 12:00 AM

"Using Zapier integrated with Snov.io LinkedIn Li Prospect Finder has been a game-changer."

What do you like best about Zapier?

Zapier’s automation capabilities are a huge boost. Once a lead is added to the CRM, specific actions are triggered based on predefined paths. For instance, a welcome email is sent, a follow-up task is created, or the lead is assigned to a team member. All of these automated actions ensure timely and consistent and communication with the leads. Huge turnaround in numbers of actual on-boarding and deal closures through successful E-mail campaigns, Online support and Frequent Updates. Zapier even offers a 14-Day Trial for Starters/Beginners.

What do you dislike about Zapier?

Zapier costs $19.99 per month, which feels pretty steep for my budget. While it’s powerful, there are cheaper alternatives out there that do the same automated tasks and advanced workflows. Here are some of the more affordable options I’ve considered:

1) Automate.io - This is another cost-effective alternative out there, starts at a lower price point and covers a wide range of automation needs. It's affordability and ablity in solving complex workflows makes it a strong competitor of Zapier.

2) Integrately - This is yet another easy to use and affordable platform. It offers lower pricing plans compared to Zapier and provides one-click automation setup which is perfect to those who want quick and easy integrations.

What problems is Zapier solving and how is that benefiting you?

1) Zapier Connects Snov.io, Linkedin Sales Navigator prospecting tools with our Hubspot CRM. We are able to track every prospect and their journey with micro management makieng it easy to add executives and consultants directly from Linkedin, No more manual data-entry, everything syncs automatically saving us lots of time

2) With this Zapier setup, lead flows directly into our CRM. This keeps our database organized and up-to-date, which is crucial for effective follow-ups.

3) Once a lead is added to the CRM, specific actions are triggered based on predifined paths, For Instance, a welcome email is sent after joining, a follow-up task is created, or a lead is assigned to another team member.

4) By automating repetetive tasks and follow-ups. we have seen a significant increase in conversions. The process keeps our team focused on hig value activites building interpersonal relationships and closing deals.

5) This streamline process has allowed us to handle thousands of prospects efficiently. The integration and automations mean that we can scale our efforts without compromising on quality and personal touch.

6) It offers powerful data transformation capabilities, allowing to manipulate and play with data as it moves between apps. For Instance, we can extract specific fields from a lead's profile, convert date formats and combine text strings to create personalized message. "Formatter" tool supports various functions such as "text manipulation", "number calculation and "date formatting".

7) Zapier provides robust error handling and troubleshooting as well. If an action fails, Zapier logs the error and notifies us immediately, We can then review detailed logs to diagnose and fix issues including HTTP resposnse codes, error messages and payload data.

8) Zapier platform leverages Cloud-Based architecture to distribute workloads across multiple servers ensuring high availability.

9) All data transferred from Zapier is encrypted meaning that Zapier complies with GDPR, ensuring high security of our data. It uses HTTPS for secure data transmission and 2FA (2-factor authentication) & IP Whitelisting.

Zapier's capabilities revolutionized our businesses processes.

Shiv K.
Shiv K.
07 May 2024 12:00 AM

"Great platform for automating our repetitive tasks very easily."

What do you like best about Zapier?

Zapier can execute our actions at a particular time of our choice. It easily integrates with allmost all of our required apps and services very easily. It doesn't require us to learn any type of technical skills it uses a simple point and click interface. It supports our complex automation workflows for our complex tasks.

What do you dislike about Zapier?

It has a limited collections of apps and services at a high price.

What problems is Zapier solving and how is that benefiting you?

Zapier offered us to create complex automation workflows by combinig multiple apps and tasks together, which allowed us to automate our business processes very reliably and helped us reduce our manual tasks. It has provided multiple features like scheduling our tasks at a particular time we want to run our tasks at. It has also provided us with multiple monitoring tools, which helped us troubleshoot our issues while running our tasks.


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