CloudTalk Review
Our score 8.6
What is CloudTalk?
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Overview of CloudTalk
Overview of CloudTalk Features
- Statistics and Monitoring
- Internal Call Greetings
- Contact Tags
- Business Hours
- Call Queueing
- Integrations with Business Tools
- Toll-Free Numbers
- Callback
- Short Numbers
- Custom Fields
- Utilities
- Internal Phone Number Tags
- Outbound Call Center
- Personalized Greetings
- International Numbers
- Call Recording
- Advanced Call Routing
- Blacklist
- Voicemail
Gallery
Videos
Downloads
Pricing Plans
20
Per user/month (billed annually)
25
Per user/month (billed annually)
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