CloudTalk Review


What is CloudTalk?

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Overview of CloudTalk

Seller :
CloudTalk
HQ Location :
London, United Kingdom
Year founded :
2016
Language supported :
German English French Spanish Turkish Russian Chinese
User satisfaction :
100
Devices Supported :
Windows Android iPhone/iPad Mac Web-based Linux
Deployment :
Cloud Hosted Open API
Customer Types :
Small Business Medium Business Freelancers
Pricing Model :
Monthly payment Annual Subscription Quote-based
Support :
Email Phone Live Support Training Tickets

Overview of CloudTalk Features

  • Statistics and Monitoring
  • Internal Call Greetings
  • Contact Tags
  • Business Hours
  • Call Queueing
  • Integrations with Business Tools
  • Toll-Free Numbers
  • Callback
  • Short Numbers
  • Custom Fields
  • Utilities
  • Internal Phone Number Tags
  • Outbound Call Center
  • Personalized Greetings
  • International Numbers
  • Call Recording
  • Advanced Call Routing
  • Blacklist
  • Voicemail

Videos

Downloads

Pricing Plans

Starter

20

Per user/month (billed annually)

Essential

25

Per user/month (billed annually)

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