Exotel Review
Exotel
Contact Center Operations Software
Our score 9.4
What is Exotel?
No need to monitor multiple phones numbers. No worry of busy phone lines or missed calls. Have a single number that connects to your entire team.
Overview of Exotel
Seller :
Exotel Techcom Pvt. Ltd
HQ Location :
Bangalore, Karnataka
Year founded :
2011
Devices Supported :
Web-based
Deployment :
Cloud Hosted
Pricing Model :
One-time payment
Pay as you go
Overview of Exotel Features
- Chat/Messaging
- Call Routing
- Call Monitoring
- Call Logging
- Call Recording
- Reporting/Analytics
- Automatic Call Distribution
- Call Scripting
- Call Transfer
- Campaign Management
- Inbound Call Center
- IVR/Voice Recognition
- Manual Dialer
- Outbound Call Center
- Predictive Dialer
- Progressive Dialer
- Queue Management
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