Exotel Review
Exotel
Contact Center Operations Software

Our score 9.4
What is Exotel?
Impressive Contact Center Operations Software
After testing out the software, I must say that I am quite impressed with its functionality and ease of use. The interface is clean and user-friendly, making it simple to navigate and understand.
Key Features:
- Intuitive dashboard for easy access to key information
- Customizable call routing options for personalized customer experiences
- Seamless integration with other platforms for optimized workflow
- Robust analytics tools for tracking performance and making data-driven decisions
User Feedback:
"Exotel has revolutionized the way we handle customer calls. It has streamlined our processes and improved our overall efficiency." - Satisfied User
FAQ:
- Q: Is Exotel easy to set up?
- A: Yes, Exotel is straightforward to set up and configure for your specific needs.
- Q: Can Exotel integrate with other software?
- A: Yes, Exotel offers seamless integration with a variety of other platforms to enhance your workflow.
- Q: How is the customer support for Exotel?
- A: Customer support for Exotel is top-notch, with knowledgeable representatives ready to assist you with any questions or issues.
Overview of Exotel
Seller :
Exotel Techcom Pvt. Ltd
HQ Location :
Bangalore, Karnataka
Year founded :
2011
Devices Supported :
Web-based
Deployment :
Cloud Hosted
Pricing Model :
One-time payment
Pay as you go
Overview of Exotel Features
- Chat/Messaging
- Call Routing
- Call Monitoring
- Call Logging
- Call Recording
- Reporting/Analytics
- Automatic Call Distribution
- Call Scripting
- Call Transfer
- Campaign Management
- Inbound Call Center
- IVR/Voice Recognition
- Manual Dialer
- Outbound Call Center
- Predictive Dialer
- Progressive Dialer
- Queue Management
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