Voice Analytics Review
Voice Analytics
Speech Analytics Software

What is Voice Analytics?
Voice Analytics Software Review
I recently had the opportunity to test out a powerful voice analytics software that has completely transformed the way I analyze customer interactions. This innovative tool is truly a game-changer in the world of contact center software. During my testing, I was blown away by the accuracy and depth of insights provided by this software. The ability to quickly analyze a large volume of customer calls and identify key trends and patterns is unparalleled. Some standout features of this software include:- Real-time transcription of customer calls
- Sentiment analysis to gauge customer satisfaction levels
- Keyword spotting to identify relevant topics of conversation
- Integration with CRM systems for seamless data tracking
Overview of Voice Analytics
Seller :
Xdroid
HQ Location :
Mechelen, Vlaanderen
Year founded :
2008
Language supported :
Arabic
Czech
Danish
German
English
Finnish
French
Croatian
Hungarian
Japanese
Dutch
Norwegian
Polish
Portuguese
Romanian
Slovak
Spanish
Swedish
Turkish
User satisfaction :
100
Devices Supported :
Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Quote-based
Overview of Voice Analytics Features
- Automatic Transcription
- Call Center Management
- Customer Experience Management
- Predictive Analytics
- Sentiment Analysis
- Surveys & Feedback
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