RightAnswers Review

by Upland Software · Contact Center Software

9.3/10 Outstanding B2SaaS score 4.8 on G2 · 27 reviews
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What is RightAnswers?

Impressive Knowledge Base Software

The interface is clean and user-friendly, making it easy to navigate and find the information you need quickly.

One of the standout features of this software is the robust search functionality, which allows you to quickly find answers to your questions without having to sift through endless pages of content. The ability to create and customize templates for commonly asked questions is also a huge timesaver.

Another great aspect of this software is the integration with ServiceNow, making it seamless to access knowledge base articles directly within the platform. This integration streamlines the workflow and increases efficiency for customer support teams.

Key Features:

  • Robust search functionality
  • Customizable templates for FAQs
  • Integration with ServiceNow
  • User-friendly interface

FAQ:

Q: Is this software easy to use?

A: Yes, the interface is intuitive and user-friendly.

A: Yes, you can create and customize templates to save time.

Q: Does this software integrate with ServiceNow?

A: Yes, it seamlessly integrates with ServiceNow for increased efficiency.

RightAnswers features

  • Analytics
  • Self-service
  • Agent portal
  • Integrations
  • Community
  • Solution manager
  • Enterprise knowledge hub
  • Knowledge-paks

RightAnswers screenshots

Videos

RightAnswers product details

Seller
Upland Software
HQ Location
Austin, TX
Year founded
2012
Language supported
Arabic Czech Danish German English Finnish French Hungarian Japanese Dutch Norwegian Portuguese Romanian Spanish Swedish Thai Turkish
User satisfaction
100
Devices Supported
Windows Mac Web-based Linux
Deployment
Cloud Hosted
Customer Types
Large Enterprises Medium Business
Pricing Model
Quote-based
Support
Email Phone Live Support Training Tickets
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