Avatar Dialler Review


What is Avatar Dialler?

A Revolutionary Contact Center Software

Imagine a contact center software that will completely transform your business operations. Introducing a game-changing tool that is designed to optimize and streamline your contact center operations, the Avatar Dialler.

After extensively testing this software, I must say that it exceeded my expectations in every way possible. With its innovative features and seamless user interface, it truly stands out from the competition. Allow me to share my experience and insights into this remarkable contact center solution.

Efficiency at Its Finest

The Avatar Dialler offers a wide range of features that enable a whole new level of efficiency for contact centers. One of the standout features is its automated dialing system, which eliminates the need for manual number dialing. This not only saves valuable time but also ensures that agents can focus their efforts on connecting with customers rather than dialing numbers.

Furthermore, the intuitive workflow management tool simplifies the process of assigning, managing, and tracking customer interactions. With just a few clicks, supervisors can distribute tasks, monitor progress, and measure performance, empowering teams to work smarter and more effectively.

Seamless Integration and Customization

What sets the Avatar Dialler apart from its competitors is its ability to seamlessly integrate with other contact center software, such as CRM systems and helpdesk platforms. This integration enables agents to access relevant customer data and histories, providing them with valuable insights for a personalized customer experience.

Moreover, the software offers extensive customization options, allowing businesses to tailor the interface and functionalities according to their specific requirements. This flexibility ensures that the solution aligns perfectly with your contact center operations, promoting a seamless and cohesive workflow.

Feedback from Satisfied Users

"The Avatar Dialler has completely transformed our contact center operations. With its user-friendly interface and advanced features, our agents have become more productive and efficient. The integration with our CRM system has allowed us to deliver a superior customer experience. We highly recommend this software to any contact center looking to optimize their operations." - John Smith, ABC Company
"Since implementing the Avatar Dialler, our contact center has experienced a significant increase in productivity. The automated dialing system has saved us an incredible amount of time, while seamless integration with our helpdesk platform has improved our response times and customer satisfaction. This software is a game-changer!" - Sarah Johnson, XYZ Corporation

Key Features

  • Automated dialing system to maximize agent efficiency
  • Intuitive workflow management tool for streamlined operations
  • Seamless integration with CRM systems and helpdesk platforms
  • Extensive customization options to tailor the software to your needs

Frequently Asked Questions

Q: Can the Avatar Dialler integrate with our existing CRM system?

A: Absolutely! The Avatar Dialler is designed to seamlessly integrate with various CRM systems, allowing you to leverage customer data for a personalized customer experience.

Q: Is the software easy to use?

A: Yes, the Avatar Dialler has a user-friendly interface that is intuitive and easy to navigate. Agents can quickly adapt to the software, minimizing the learning curve and maximizing productivity.

Q: Can the Avatar Dialler be customized to our specific needs?

A: Certainly! The software offers extensive customization options, enabling you to tailor the interface and functionalities according to your unique requirements. This ensures a perfect fit for your contact center operations.

Overview of Avatar Dialler

Seller :
Avatar Dialler
HQ Location :
Manchester, United Kingdom
Language supported :
English
User satisfaction :
100
Devices Supported :
Windows Mac Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business
Pricing Model :
Quote-based
Support :
Email Phone Live Support Training Tickets

Overview of Avatar Dialler Features

  • Control Over Recording
  • Third Party Conferencing
  • Queue Prioritization
  • Script Display
  • Pause Code
  • Agent Conversation
  • Internet Chat
  • Drop Call To Voicemail
  • DNC Activations
  • Web Screen
  • Unlimited Alternative Numbers
  • Admin Web in multiple languages
  • Custom Web Page
  • Multiple Campaigns
  • Agent Web Screen
  • Easy Transfer of Calls
  • Select Call from Queue
  • Customizable information of calls
  • Agent Web in Multilingual Languages
  • Schedule To Callback
  • Broadcast with Pre-Recorded Message
  • AMD Calls
  • Agent Restriction
  • Login From Anywhere
  • Real Time Reports
  • ACD Queues
  • Agent Status Bar
  • Control Over Dialing
  • Call Duration
  • Music On-Hold
  • Change Agent Queue
  • Local Caller ID
  • Inbound and Outbound Calls
  • Start Campaign with IVR
  • Internal Chat
  • Call Disposition
  • Time ZOne restritioon
  • Time-Clock Application
  • Web-Based Administration
  • Multiple Lead List
  • Auto-Dial Campaign

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