Playvox Review
Playvox
Contact Center Software
Our score 9
What is Playvox?
Playvox is a modern Quality Assurance software. Improve customer experience and satisfaction by evaluating, coaching, training and motivating your agents to increase their performance. All in one centralized place.
Overview of Playvox
Seller :
Playvox
HQ Location :
Sunnyvale, CA
Year founded :
2012
Language supported :
English
Portuguese
Spanish
User satisfaction :
90
Integrations :
Devices Supported :
Windows
Android
iPhone/iPad
Mac
Web-based
Deployment :
Cloud Hosted
Customer Types :
Large Enterprises
Medium Business
Pricing Model :
Monthly payment
One-time payment
Support :
Email
Phone
Live Support
Tickets
Overview of Playvox Features
- Training and coaching
- Team communication
- Eliminates spreadsheets and need for multiple software
- Performance analysis
- Analytics
- iOS App
- Connectors for better integration and Rest based Open API
- Phone calls, live chat, email and social media support
- Quality Assurance
- Surveys
- Reward and recognition system
Gallery
Downloads
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