Customer Communications Management (CCM) Software is a powerful and comprehensive solution for managing customer communications. It enables businesses to design, create, deliver, and track personalized customer communications across multiple channels. CCM software provides an easy-to-use interface that allows users to create customized and targeted communications that are tailored to the needs of their customers. Additionally, it provides powerful tools and features that enable users to monitor and analyze customer communication data, so they can make informed decisions about their customer outreach and engagement strategies. With CCM software, businesses can optimize their customer communications and ensure their customers receive the best possible service.
User satisfaction: 98%
Our score: 7.6
Adobe Experience Manager helps you create, manage, and optimize digital customer experiences across every channel, including web, mobile apps, digital forms, and communities....
GhostDraft empowers insurers to transform communications into engaging experiences fast. For over three decades, carriers have used GhostDraft’s intuitive end-to-end customer communications and digital experience platform designed for insurance. 65+ insurers leverage GhostDraft to streamline the cre...
Our score: 9.8
Customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc in one easy to use inbox. Work together...
Customer Support for SharePoint is an application that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web....
Our score: 9.8
DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience....
User satisfaction: 100%
Our score: 8.3
Messagepoint is a hybrid cloud-based content management platform serving the customer communications management needs of large enterprise customers. It provides a secure environment for business users to directly own and control touchpoint messaging content and business rules....
Our score: 9.2
Your customers can write to you via the most popular messaging apps, WhatsApp, Facebook Messenger, Apple Business Chat, Telegram and Viber, and you increase your efficiency and improve your customer relationship....
User satisfaction: 91%
Our score: 8.1
Work smarter, not harder, with a multi layered collaborative workspace that provides meetings, conversations, and content on demand. Moxtra makes teamwork easier and faster – whether your project lasts one hour or one year, with five people or fifty. It’s just that simple. And best of all, moxtra's ...
Our score: 8
Save yourself the paperwork! Automate and digitise your communications thanks to our AR solution....
User satisfaction: 100%
Price from: $8
Our score: 8.5
Umnico is a robust omnichannel communication platform for sales boost and customer support. It unites 25+ instant messengers and social media in one chat center so you can handle all incoming messages faster and better in order to sell more with the same traffic....
