Gladly Review



What is Gladly?

Gladly is a customer service software.

Overview of Gladly

Seller :
Gladly
HQ Location :
San Francisco, CA
Year founded :
2014
Language supported :
English
Devices Supported :
Windows Mac Web-based Linux
Deployment :
Cloud Hosted Open API
Customer Types :
Large Enterprises Medium Business
Pricing Model :
Quote-based
Support :
Phone Live Support Training Tickets

Overview of Gladly Features

  • Liveboards
  • Information at Fingertips
  • Connect Customers with the Right Agents
  • Reports
  • Inspired by Messaging Apps
  • Set Alerts and Due Dates
  • Real-Time Data, Insights, and Analytics
  • Understand Customers and their Preferences
  • Analyze Data and Suggest Answers to Issues
  • Create and Assign Tasks
  • One-Key Resolution
  • Teamwork
  • Customer Centric
  • Straightforward Interface
  • Open APIs
  • Global Search
  • Strike Up a Conversation on any Channel

Downloads

Pricing Plans

Admin & Reporting Users

Free

month / user

Task-Based Users

$38.00

month / user

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