LogMeIn Rescue Review
LogMeIn Rescue
ServiceNow Marketplace Apps
Our score 8.3
What is LogMeIn Rescue?
By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.
Overview of LogMeIn Rescue
Seller :
LogMeIn
HQ Location :
Boston, MA
Year founded :
2003
Language supported :
German
English
French
Dutch
Portuguese
Spanish
Integrations :
Devices Supported :
Windows
Android
iPhone/iPad
Mac
Web-based
Deployment :
Cloud Hosted
On Premise
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Annual Subscription
Support :
Email
Phone
Live Support
Training
Tickets
Overview of LogMeIn Rescue Features
- Log-In as administrator
- Integrated content portal
- Windows mobile branding
- Drag and drop file transfer
- Calling card desktop icon
- Administration Center
- Remote diagnostics
- Support session history
- Support session recording
- âWorking hoursâ scheduling
- Web-based Technician Console
- Code web page integration
- Mobile device configuration
- Technician monitoring
- Technician screen sharing
- Centralized scripts
- Multi-monitor navigation
- Top smartphone & tablet support
- Technician screen sharing
- Custom support channels
- Unattended access
- Rescue desktop app
- Multi-session handling
- Technician and administrator management
- Technician and customer satisfaction reporting
- Support session history
- Customer surveys
- Predefined support channels
- Multi-platform remote control
- Custom chat window
- Instant chat
- Estimated waiting time
- Reboot and reconnect
- Internal technician collaboration
- Customized instant chat
- External technician collaboration
- Communication tools
- Rescue Lens
- Session transfer
Gallery
Videos
Downloads
Pricing Plans
Rescue Remote Support
$108.25
Per month billed annualy
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