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eStreamDesk Review

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Our score 9

What is eStreamDesk?

eStreamDesk is a easy-to-use cloud-based help desk and ticketing system.

Overview of eStreamDesk

Seller :
eStreamDesk
Language supported :
English
User satisfaction :
99
Integrations :
Facebook Google Twitter Drupal Google Docs
Devices Supported :
Windows Android iPhone/iPad Mac Linux
Customer Types :
Small Business Large Enterprises Medium Business Freelancers
Pricing Model :
Monthly payment
Support :
Email Live Support Training Tickets

Overview of eStreamDesk Features

  • Workflow with rules-based logic
  • Developer friendly API
  • Facebook integration
  • Full audit log
  • Web-based
  • Easy to manage multiple knowledgebase and forums
  • Google Apps integration
  • Encrypted and secure
  • Twitter integration
  • Create tickets from multiple e-mail accounts
  • Provide excellent customer service and support
  • Helpful analytics
  • Localizable
  • Simple and easy to use
  • A centralized e-mail management for any number of mail accounts
  • Live chat
  • Custom branding
  • Track agent activity in realtime
  • Customer portal and ticket monitoring system
  • Simple and easy-to-use user interface

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