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Cayzu Help Desk Review

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Overview of Cayzu Help Desk

Language supported :
English
User satisfaction :
100
Integrations :
Dropbox Slack Salesforce SurveyMonkey HubSpot Facebook Google Analytics Zoho Jira Sugar CRM Twitter Skype LiveChat Suite CRM Freshbooks
Devices Supported :
Windows Android iPhone/iPad Mac Web-based Linux
Deployment :
Cloud Hosted
Customer Types :
Small Business Large Enterprises Medium Business
Pricing Model :
Monthly payment Annual Subscription
Support :
Email Phone Live Support Training Tickets

Overview of Cayzu Help Desk Features

  • Help Desk API
  • Global Search
  • Time Tracking
  • Support Widget Integration
  • Asset Management
  • Custom Roles/Permissions
  • Tags
  • Internal Notes
  • Active Directory Integration
  • Mailbox Signatures
  • Group Tickets Assigning
  • Quick Response
  • Multiple Brands & Products
  • Large Attachments
  • IP White-list Access
  • Auto Reply
  • Split Cases
  • Customizable Ticket Fields
  • Email Signatures
  • Multiple Emails
  • Customer Feedback
  • Service Level Agreements
  • Multiple Groups
  • Automated Rules
  • Apps & Integrations
  • To Do’s
  • Mobile Apps
  • Merge Conversations
  • Domain Branding/Mapping
  • Auto Assign
  • Agent Collision
  • Custom List
  • Custom Branding
  • Email Forwarding
  • Ticketing System
  • Email Integration

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