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HappyFox Help Desk Review

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Our score 9

What is HappyFox Help Desk?

Super simple help desk software, that runs in the cloud, easily suits your business size and growth, enables you provide customer support on multi channels like email, voice and mobile (iOS and Android)

Overview of HappyFox Help Desk

Seller :
HappyFox Inc.
HQ Location :
Irvine, CA
Year founded :
2011
Language supported :
Arabic Czech Danish German English French Croatian Hungarian Japanese Dutch Norwegian Polish Portuguese Romanian Spanish Swedish Thai Turkish
User satisfaction :
94
Integrations :
Salesforce Twilio SurveyMonkey Facebook Zoho Google Twitter
Devices Supported :
Windows Android iPhone/iPad Mac Web-based Linux
Deployment :
Cloud Hosted
Customer Types :
Small Business Large Enterprises Medium Business Freelancers
Pricing Model :
Monthly payment Annual Subscription
Support :
Email Phone Live Support Tickets

Overview of HappyFox Help Desk Features

  • Personalize queue
  • Ticket Escalation
  • Group contacts
  • Works on iOS, Android, and Windows mobile devices
  • Smart rules for automation
  • In-depth reporting
  • Ticket Merging
  • Email Conversion Into Tickets
  • Supports voice, email, chat, social media, and mobile channels
  • Over 35 languages supported
  • Social media integration with Facebook

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