LiveHelpNow Review

What is LiveHelpNow?

LiveHelpNow is a Pennsylvania-based customer service software company. Live Chat, Email-Ticket Management, Callback Management, Knowledge Base.

Overview of LiveHelpNow

Seller :
HQ Location :
Willow Grove, PA
Year founded :
Language supported :
Arabic English French Portuguese Spanish
Integrations :
Mailchimp HubSpot Salesforce CRM Twitter
Devices Supported :
Windows Android iPhone/iPad Mac Web-based
Deployment :
Cloud Hosted Open API
Customer Types :
Small Business Medium Business
Pricing Model :
Monthly payment Annual Subscription
Support :
Email Phone Live Support Training Tickets

Overview of LiveHelpNow Features

  • Self-service web portal
  • Export chat history and all other reports
  • Real-time visitor monitoring
  • Capture call back requests
  • Monitor agent performance
  • Ticket status updates
  • Hot leads and customer lists
  • Instant language translation
  • Reporting and analytics
  • Create promotional ads
  • Full email and ticket management
  • Social insights
  • Knowledge base publication
  • Custom information feed
  • Create customizable surveys
  • Record call logs
  • Exportable ticket transcripts
  • Visitor action triggers
  • Training documentation and best practices


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