Inbenta Knowledge Review
Inbenta Knowledge
Customer Self-Service Software
Our score 9.2
What is Inbenta Knowledge?
Utilizing patented NLP and AI technology, Inbenta is a global software company that provides highly accurate search solutions for customer support, e-commerce and chatbots to understand the meaning behind search queries, leading to a better customer experience and fewer support tickets.
Overview of Inbenta Knowledge
Seller :
Inbenta
HQ Location :
Sunnyvale, CA
Year founded :
2005
Language supported :
German
English
French
Japanese
Dutch
Portuguese
Spanish
Turkish
User satisfaction :
96
Devices Supported :
Windows
Mac
Web-based
Deployment :
Cloud Hosted
Open API
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Quote-based
Support :
Email
Phone
Live Support
Training
Overview of Inbenta Knowledge Features
- Automatic Classification
- Data Versioning
- Integration
- Reporting
- Knowledge Center Search
- Semantic Clustering
- Workflows & Structure Management
- Discovery Tools
Gallery
Videos
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