Sprinklr Service Review
Sprinklr Service
Conversation Intelligence Software
Our score 8.95
What is Sprinklr Service?
At Sprinklr, our mission is to enable every organization on the planet to make their customers happier.
Overview of Sprinklr Service
Seller :
Sprinklr
HQ Location :
New York
Year founded :
2009
Language supported :
German
English
French
Italian
Japanese
Portuguese
Spanish
Turkish
Chinese
Korean
User satisfaction :
96
Integrations :
Slack
Twilio
Stripe
Mailchimp
Google Analytics
Salesforce CRM
Microsoft Dynamics
Wordpress
Oracle
Freshsales
Google Data Studio
Bitly
Devices Supported :
Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Quote-based
Support :
Email
Phone
Training
Overview of Sprinklr Service Features
- Contact Center Intelligence
- CRM Integration
- Live Chat and Email
- Workforce Management
- Over 30 social and messaging channels
- Knowledge Base
- AI Agent Assist
- Case Management
- Community Management
- Contact Center Automation
- AI-guided Workflows
- Conversational AI and Chatbots
- First Contact Resolution
- Text and Speech Analytics
- AI Listening and Routing
- Self-Service community
Gallery
Videos
Downloads
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