Chatbots Software

Chatbots Software are computer programs designed to simulate conversations with human users. They are used to provide customer service, automate processes, and respond to user queries. Chatbots are powered by artificial intelligence (AI) and natural language processing (NLP) technologies, allowing them to understand user input and respond with relevant information. Chatbots can be used to automate mundane tasks, provide personalized customer service, and even provide recommendations based on user preferences. They are becoming increasingly popular as businesses strive to provide better customer service and automate processes.

Best Chatbots Software Reviews & Comparisons.

Key features of Chatbots Software
  • Natural Language Processing (NLP) capabilities
  • Contextual understanding
  • Dialog management
  • Integration with existing systems
  • Data collection and analysis
  • User authentication
  • Multi-language support
  • Real-time messaging
  • Detailed analytics and reporting
  • Automated customer service
MobileMonkey

MobileMonkey

Our score: 9.8

MobileMonkey is an OnmiChat messaging platform for connecting businesses with customers via SMS, Instagram, Facebook Messenger, Website Chat & WhatsApp, from a single unified chat inbox or iOS/Android app - used by millions of businesses worldwide for automating marketing, sales and customer ser...

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Birdeye

Birdeye

User satisfaction: 92%

Our score: 9.6

Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social medi...

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Quriobot

Quriobot

Our score: 9.6

A new way of asking feedback, a replacement for static webforms and a friendly way of helping your customers find what they are looking for....

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Appy Pie

Appy Pie

User satisfaction: 100%

Price from: $18

Our score: 9.4

Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes....

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ShopPop

ShopPop

Our score: 9.4

ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle all conversations in one inbox and re-engage them to get more sales and generate better leads....

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Outgrow

Outgrow

User satisfaction: 88%

Price from: $14

Our score: 9.35

Outgrow is an interactive content marketing platform that allows you to better acquire, qualify and activate leads by making it easy to build personalized quizzes, calculators, assessments, recommendations, polls & chatbots. No developers or designers required!...

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Inbenta Chatbot

Inbenta Chatbot

Our score: 9

As one of the best chatbots on the market, online virtual assistants can answer questions, fill in forms and help customers make transactions in a conversational way....

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TARS

TARS

User satisfaction: 98%

Our score: 8.95

TARS is a platform that allows users to create chatbots with no programming knowledge needed....

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Aivo

Aivo

Our score: 8.8

Aivo is a company that develops artificial intelligence solutions with the aim of transforming the way companies and customers interact....

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Zoho SalesIQ

Zoho SalesIQ

User satisfaction: 100%

Our score: 8.8

Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score....

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Drift

Drift

User satisfaction: 100%

Our score: 8.8

Drift’s Revenue Acceleration Platform combines Conversational Marketing and Conversational Sales to bring your go-to-market teams together and deliver personalized customer experiences to help you grow revenue, shorten your sales cycles, and strengthen your brand. Drift’s Revenue Acceleration Platf...

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Freshchat

Freshchat

User satisfaction: 97%

Price from: $15

Our score: 8.8

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages....

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Qlik Sense

Qlik Sense

User satisfaction: 96%

Price from: $30

Our score: 8.8

Qlik Sense is a revolutionary self-service data visualization and discovery application designed for individuals, groups and organizations....

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ProProfs Chat

ProProfs Chat

User satisfaction: 100%

Our score: 8.75

Live2Support provides live chat service on your website so that you can watch visitors on your website in real time and chat with them to help increase sales and provide great customer service....

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Serviceform

Serviceform

User satisfaction: 100%

Price from: $261

Our score: 8.7

Serviceform makes it easy to build form, booking solutions and donation tools for complex service businesses and easily sell services from your own website....

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Vizury

Vizury

User satisfaction: 100%

Our score: 8.6

Vizury is an AI-driven Customer Engagement Platform that optimizes the potential of each channel and delivers personalized messaging through multi-channel CRM orchestration. It delivers high-valued consumer conversions by empowering marketers to seamlessly craft unique consumer journeys and enables ...

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Acquire

Acquire

User satisfaction: 99%

Our score: 8.4

Acquire is a customer communication platform. It automates sales and support questions for instant responses. Co-browsing, video/voice calls, and customer profiles are all tools provided for easy sales support....

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Helpshift

Helpshift

User satisfaction: 88%

Our score: 8.4

Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers....

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Alexa for Business

Alexa for Business

Our score: 8.2

Alexa lets people use their voice to interact with technology so they can spontaneously ask questions in a way that feels natural. Alexa for Business gives you the tools you need to manage Alexa-enabled devices, enroll your users, and assign skills at scale....

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Whisbi

Whisbi

Our score: 8.2

Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement....

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Yugasa Bot

Yugasa Bot

User satisfaction: 100%

Our score: 8

YugasaBot is a leading company developing Omnichannel chatbots for every business domain to improve and automate lead generation and customer support....

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SkyChat

SkyChat

Our score: 8

Get started with Skychat (https://www.skychat.ai/s, a Chatbot designed especially for airports for helping travellers with their journeys....

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TeeDee

TeeDee

User satisfaction: 100%

Our score: 8

Botonomics Automations LLP presents TeeDee - an AI Powered Chatbot Platform. TeeDee helps to build affordable AI-enabled chatbots so that small businesses and start-ups can leverage the power of AI. We wish to automate the manual labour required to set up chatbots and continuously update them with...

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Chative.io

Chative.io

User satisfaction: 95%

Price from: $8

Our score: 8

Chative is a state-of-the-art business messaging platform that focuses on disrupting the norms, both visually and functionally, empowered by robust automation and immaculate UI&UX. Start today for free with no hidden cost. More leads, more insights, and more satisfying customers!...

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NeuraFlash

NeuraFlash

Our score: 7

NeuraFlash is a Salesforce Consulting Partner deploying intelligent solutions powered by Artificial Intelligence to improve employee productivity & customer experience...

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CommBox

CommBox

User satisfaction: 95%

Our score: 7

CommBox - The intelligent customer interaction center for live & automated customer communication....

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CivicEngage

CivicEngage

Our score: 7

CivicEngage content management system (CMS) is an easy-to-use software platform for designing an engaging civic website and enabling streamlined web-based processes....

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SmartAction

SmartAction

User satisfaction: 97%

Our score: 6

SmartAction is transforming customer self-service with artificial intelligence. We work with businesses to create an environment where intelligent virtual agents are handling complex customer requests in every medium – voice, SMS text, chat, and social media. With state-of-the-art technology and ind...

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Interaction Bots

Interaction Bots

Our score: 5

Avtex can help you evolve your customer experience capabilities through chatbot technology that utilizes the Microsoft Bot Framework and Cortana intelligent services. In situations where customers want to simply provide or discover information, a chatbot can typically handle those tasks without requ...

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QuickReply.ai

QuickReply.ai

Our score: 5

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place! #Customer Interactions on Auto-Pilot Sit back and relax ! QuickReply.ai works 24x7 without taking any break QuickReply.ai uniquely merges live chat, ...

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Engati Chatbot Platform

Engati Chatbot Platform

User satisfaction: 95%

Our score: 5

Engati is one of the best free chatbot platform to build bots in minutes without programming. Build once and publish across 8 major platforms - FB messenger, kik, telegram, line, viber, skype, slack and website. Supports intelligent paths, train, copy, analytics and private labeling....

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Tolk

Tolk

Our score: 5

No-code automation platform for customer support and lead generation. AI powered, our smart virtual agents solve or triage your customers' queries dynamically....

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ChatWhale

ChatWhale

Our score: 5

Gamify your customer communication with chatbots and loyalty rewards Use your Facebook Page and Messenger App to provide a unique experience for your customers...

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FAQ Chatbots Software

Q: What is a Chatbot?

A: A chatbot is a computer program designed to simulate conversation with human users, especially over the Internet. Chatbots can be used for a variety of purposes, such as customer service, marketing, and entertainment.

Q: How do Chatbots work?

A: Chatbots use natural language processing (NLP) and artificial intelligence (AI) to understand user input and provide a response. The chatbot will analyze the user's input, identify the intent, and select an appropriate response from a predefined set of responses.

Q: What are the benefits of using a Chatbot?

A: Chatbots can provide a more efficient and cost-effective way to provide customer service. They can also be used to provide personalized recommendations and to automate mundane tasks. Additionally, chatbots can help to increase engagement and provide a more personalized experience for users.

Q: Are Chatbots secure?

A: Yes, chatbots are secure. Most chatbot platforms use encryption to protect user data and use authentication to ensure that only authorized users can access the chatbot.