Drift Review
Our score 8.8
What is Drift?
Driftâs Revenue Acceleration Platform combines Conversational Marketing and Conversational Sales to bring your go-to-market teams together and deliver personalized customer experiences to help you grow revenue, shorten your sales cycles, and strengthen your brand. Driftâs Revenue Acceleration Platform works by maximizing all of your revenue sources â new business, retention and upsell â rather than just one source. It does this by focusing on the entire lifecycle, engaging your customers in the right way from first touch to expansion to advocacy.
Overview of Drift
Overview of Drift Features
- Lead Bot
- Conversation Reporting
- Agent Reporting
- #DriftLinks
- Email Playbooks
- Smart Notifications
- Knowledge Bot
- Chat Targeting
- Rep Profiles
- Email Fallback
- Agent Status
- Book Meetings
- Overall Performance Metrics
- Live View
- Dynamic Routing
- Follow Contacts
- Enriched Data
- Inbound and Outbound Sales Playbook
- Activity History
- Advanced Targeting
- Per Playbook Reporting
- Saved Replies
- Conversation Qualified Leads
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