Conversational Intelligence Software

Conversational Intelligence Software is a type of artificial intelligence (AI) technology that enables computers to understand human language and carry out conversations. It is designed to make communication between humans and machines more natural and efficient. Key features of this software include:

  • Natural Language Processing (NLP): NLP allows computers to understand the meaning of human language and respond accordingly. This enables the software to interpret user queries and provide relevant answers.
  • Natural Language Generation (NLG): NLG enables computers to generate human-like responses to user queries. This enables the software to provide personalized responses to users.
  • Machine Learning (ML): ML allows the software to learn from user interactions and improve its ability to understand and respond to user queries.
  • Text-to-Speech (TTS) and Speech-to-Text (STT): TTS and STT enable the software to convert text into speech and speech into text, making it easier for users to interact with the software.
  • Contextual Understanding: This feature allows the software to understand the context of a conversation and provide appropriate responses.
  • Chatbot Support: Chatbot support allows the software to provide customer support services through automated chat.

Best Conversational Intelligence Software Reviews & Comparisons.

MobileMonkey

MobileMonkey

Our score: 9.8

MobileMonkey is an OnmiChat messaging platform for connecting businesses with customers via SMS, Instagram, Facebook Messenger, Website Chat & WhatsApp, from a single unified chat inbox or iOS/Android app - used by millions of businesses worldwide for automating marketing, sales and customer ser...

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Oracle Digital Assistant Cloud

Oracle Digital Assistant Cloud

Our score: 9.6

Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural language processing and understanding, to automate engagements with conversational interfaces that re...

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Quriobot

Quriobot

Our score: 9.6

A new way of asking feedback, a replacement for static webforms and a friendly way of helping your customers find what they are looking for....

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Exceed.ai

Exceed.ai

Our score: 9.6

Exceed.ai is an AI assistant to your sales and marketing teams that enables you to scale lead capturing, qualification and nurturing via two-way email and website conversations....

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Birdeye

Birdeye

User satisfaction: 92%

Our score: 9.6

Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social medi...

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Murf AI Voiceover

Murf AI Voiceover

Our score: 9.6

Murf AI allows you to change your script or convert home-style voice recording into a studio-quality AI voice over for your videos, presentations, or just text-to-speech requirements. It's a simple DIY online tool, that also allows you to match the timing of your voice with videos or presentations...

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Talkie.ai

Talkie.ai

Our score: 9.6

Talkie is a platform that empowers you to create and manage AI voice assistants on your own. Those AI-powered agents take care of repetitive interactions with customers, while your team handles cases that need a human touch....

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Appy Pie

Appy Pie

User satisfaction: 100%

Price from: $18

Our score: 9.4

Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes....

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ShopPop

ShopPop

Our score: 9.4

ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle all conversations in one inbox and re-engage them to get more sales and generate better leads....

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Outgrow

Outgrow

User satisfaction: 88%

Price from: $14

Our score: 9.35

Outgrow is an interactive content marketing platform that allows you to better acquire, qualify and activate leads by making it easy to build personalized quizzes, calculators, assessments, recommendations, polls & chatbots. No developers or designers required!...

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Chatfuel

Chatfuel

User satisfaction: 100%

Price from: $14.99

Our score: 9.2

With Chatfuel you create chatbots to engage with your audience on messengers....

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Vozy

Vozy

Our score: 9.2

Voice AI platform on a mission to transform, scale, and improve the way companies interact with customers....

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ManyChat

ManyChat

Price from: $10

Our score: 9.2

ManyChat lets you create a Facebook Messenger bot for marketing, sales and support. It`s easy and free...

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Kommunicate

Kommunicate

User satisfaction: 96%

Our score: 9.05

Kommunicate is a modern customer communication software for real-time, proactive and personalised support for growing businesses. Kommunicate is a one-stop solution for all your customer support problems....

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SocialBot

SocialBot

Our score: 9

SocialBot is Bot taking care of all the social-marketing-related tasks on Facebook leaving behind any other existing Facebook posting tools out there. It is absolute as it encompasses numerous features such as auto-reply feature and bulk message sending. It is a powerful software for Facebook Messen...

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Inbenta Chatbot

Inbenta Chatbot

Our score: 9

As one of the best chatbots on the market, online virtual assistants can answer questions, fill in forms and help customers make transactions in a conversational way....

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Leena AI

Leena AI

Our score: 9

Leena AI provides an AI-powered HR Assistant providing instant responses to employee queries improving employee experience...

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Frog

Frog

Our score: 9

Frog is an integration of memory-based natural language processing (NLP) that tokenize, tag, lemmatize, and morphologically segment word tokens in Dutch text files, will assign a dependency graph to each sentence, will identify the base phrase chunks in the sentence, and will attempt to find and lab...

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TARS

TARS

User satisfaction: 98%

Our score: 8.95

TARS is a platform that allows users to create chatbots with no programming knowledge needed....

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Qlik Sense

Qlik Sense

User satisfaction: 96%

Price from: $30

Our score: 8.8

Qlik Sense is a revolutionary self-service data visualization and discovery application designed for individuals, groups and organizations....

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Wordsmith

Wordsmith

Our score: 8.8

Wordsmith is a natural language generation (NLG) engine that lets user turn data into text at any scale and in any format or language....

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Conversica

Conversica

Our score: 8.8

Conversica provides a cloud-based artificial intelligence platform to better convert inbound leads. Through natural, two-way email conversations, the company’s automated sales assistant automatically engages, qualifies and follows up with leads to convert them into sales opportunities, freeing up sa...

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Drift

Drift

User satisfaction: 100%

Our score: 8.8

Drift’s Revenue Acceleration Platform combines Conversational Marketing and Conversational Sales to bring your go-to-market teams together and deliver personalized customer experiences to help you grow revenue, shorten your sales cycles, and strengthen your brand. Drift’s Revenue Acceleration Platf...

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Freshchat

Freshchat

User satisfaction: 97%

Price from: $15

Our score: 8.8

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages....

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Zoho SalesIQ

Zoho SalesIQ

User satisfaction: 100%

Our score: 8.8

Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score....

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