DeskMoz Review
DeskMoz
Customer Service Software
Our score 9.6
What is DeskMoz?
Flexible and User-Friendly Customer Service Software
As a user of this customer service software, I have found it to be incredibly user-friendly and flexible. The intuitive design makes navigating the platform a breeze, and the variety of features allow for customization to suit my specific needs.
Pros:
- Easy to use interface
- Customizable features
- Efficient ticket management system
Cons:
- Some features can be overwhelming for new users
- Occasional lag in response time
User Testimonials:
"DeskMoz has transformed the way we handle customer service inquiries. The customizable features have allowed us to streamline our processes and respond to inquiries more efficiently." - Happy Customer
Key Features:
- Customizable ticket management system
- Live chat integration
- Performance analytics
FAQ
How customizable is DeskMoz?
DeskMoz offers a high level of customization, allowing users to tailor the software to their specific needs and preferences.
Can DeskMoz integrate with other platforms?
DeskMoz offers seamless integration with a variety of platforms, including live chat services and performance analytics tools.
Overview of DeskMoz
Seller :
DeskMoz
HQ Location :
Jaipur, India
Year founded :
2005
Language supported :
English
User satisfaction :
100
Devices Supported :
Windows
Android
iPhone/iPad
Mac
Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Monthly payment
Support :
Email
Phone
Live Support
Tickets
Overview of DeskMoz Features
- Custom Trained Agents
- Full Website Study
- Carry Forward Unused Chats
- Leads Forwarding by Email & SMS
- Zapier Integration
- Free Live Chat Software
- Real-time Chat Transcripts
- White Label Widget
- Advanced Customization
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