CallidusCloud Clicktools Review

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What is CallidusCloud Clicktools?
Overview of CallidusCloud Clicktools
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Our score 8.6

What is CallidusCloud Clicktools?

Introduction:

As a user and tester of this software in the Enterprise Feedback Management Software category, I have had the opportunity to thoroughly evaluate the features and functionality of CallidusCloud Clicktools. From the moment I started using this application, I was impressed with its intuitive interface and comprehensive set of tools. In this review, I will outline my experiences and provide insight into the key features and benefits of this SaaS app.

User Experience:

The user experience of CallidusCloud Clicktools was exceptional right from the start. The software offers a clean and user-friendly interface that is easy to navigate. The organized layout allowed me to quickly access the various functions and tools I needed, saving me both time and frustration.

Features:

Survey Creation: CallidusCloud Clicktools provides a wide range of options for creating surveys. The user-friendly interface allowed me to effortlessly design and customize surveys to meet my specific needs. I was able to add various question types, set branching and validation rules, as well as customize the design and branding of the surveys.
Data Collection: The software offers flexible data collection methods, including online surveys, mobile surveys, and even offline data collection. This versatility allowed me to gather feedback from respondents via their preferred method, ensuring high response rates and accurate data collection.
Reporting and Analytics: CallidusCloud Clicktools provides robust reporting and analytics capabilities. The customizable dashboards allowed me to easily monitor and analyze the survey data in real-time. The advanced analytics features provided valuable insights that helped me make informed business decisions.
Integration: This software offers seamless integration with CRM systems, such as Salesforce, allowing for automated data transfer and synchronization. This integration eliminated manual data entry and improved the overall efficiency of the feedback management process.
Automation: CallidusCloud Clicktools offers powerful automation features that streamline the entire feedback management process. From survey distribution to follow-up actions, the software automates various tasks, saving valuable time and resources.

User Reviews:

"CallidusCloud Clicktools has revolutionized our feedback management process. The ease of use and variety of features have greatly improved our ability to collect, analyze, and act on customer feedback." - John, Marketing Director, XYZ Company

"I have tried numerous feedback management tools, but none compare to CallidusCloud Clicktools. The comprehensive set of features and seamless integration with Salesforce make it an invaluable asset for our organization." - Sarah, Customer Success Manager, ABC Company

FAQ:

1. Is CallidusCloud Clicktools only suitable for large enterprises?

No, CallidusCloud Clicktools caters to organizations of all sizes. Whether you are a small business or a large enterprise, this software offers the flexibility and scalability to meet your feedback management needs.

2. Can I customize the design of the surveys?

Yes, CallidusCloud Clicktools provides extensive customization options. You can easily customize the design, branding, and layout of your surveys to align with your organization's branding and unique requirements.

3. Does CallidusCloud Clicktools offer automation capabilities?

Absolutely, CallidusCloud Clicktools offers powerful automation features that streamline the feedback management process. From survey distribution to follow-up actions, the software automates various tasks, saving time and improving efficiency.

4. Is the data collected in CallidusCloud Clicktools secure?

Yes, CallidusCloud Clicktools prioritizes data security and follows industry best practices. Your sensitive data is protected through various measures, ensuring that your information remains safe and secure. Overall, CallidusCloud Clicktools has exceeded my expectations as a comprehensive Enterprise Feedback Management Software. Its user-friendly interface, extensive features, and seamless integration capabilities make it a valuable asset for any organization looking to streamline their feedback management process.

Overview of CallidusCloud Clicktools

Seller :

SAP

HQ Location :

Walldorf, Germany

Year founded :

1972

Language supported :

Arabic Czech Danish German English Finnish French Croatian Hungarian Indonesian Japanese Dutch Norwegian Polish Portuguese Romanian Slovak Spanish Swedish Thai Turkish Vietnamese

User satisfaction :

100

Integrations :

Salesforce Sugar CRM Microsoft Dynamics

Devices Supported :

Windows Mac Web-based

Deployment :

Cloud Hosted

Customer Types :

Small Business Large Enterprises Medium Business Freelancers

Pricing Model :

Annual Subscription Quote-based