Pointel Survey360 Review
Pointel Survey360
Enterprise Feedback Management Software
Our score 8
What is Pointel Survey360?
Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers.
Overview of Pointel Survey360
Seller :
Pointel Inc
Language supported :
English
User satisfaction :
100
Devices Supported :
Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Quote-based
Support :
Email
Phone
Overview of Pointel Survey360 Features
- Pre-built Templates
- Enhanced Reporting
- Quick Deployment
- Customer Sentiment Measurement
- Speech or DTMF Data Capture
- Closed-loop Feedback
- Quick ROI
- Third-party Integration
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