SunView ChangeGear Review


What is SunView ChangeGear?

This software is a game changer for IT service management

After extensively testing this software, I can confidently say it has exceeded my expectations in every way. From its user-friendly interface to its robust features, SunView ChangeGear sets a new standard for service desk software.

Here are some key highlights:

  • Intuitive dashboard that provides a clear overview of all ongoing incidents
  • Seamless ticket creation and assignment process
  • Efficient communication tools for both support teams and end users
  • Customizable workflows to fit the unique needs of any organization

What other users are saying:

"SunView ChangeGear has revolutionized the way we handle IT incidents. It has streamlined our processes and improved our overall efficiency." - IT Manager
"I can't imagine going back to our old service desk software after using SunView ChangeGear. It's simply a game changer." - System Administrator

Key Features:

  • Intuitive dashboard
  • Efficient ticket creation and assignment
  • Customizable workflows
  • Communication tools for support teams and end users

FAQ:

  1. Is SunView ChangeGear scalable for small and large organizations?
  2. Yes, SunView ChangeGear is designed to scale according to the needs of any organization, whether small or large.
  3. Can I customize workflows to fit the specific needs of my organization?
  4. Yes, SunView ChangeGear allows for easy customization of workflows to ensure they align with your organization's unique processes.
  5. Does SunView ChangeGear offer efficient communication tools for support teams and end users?
  6. Yes, SunView ChangeGear provides a range of communication tools to facilitate smooth interactions between support teams and end users.

Overview of SunView ChangeGear

Seller :
SunView Software, Inc.
HQ Location :
Tampa, FL
Year founded :
2003
Language supported :
English French Spanish
Devices Supported :
Windows Mac Web-based Linux
Deployment :
Cloud Hosted On Premise
Customer Types :
Small Business Large Enterprises Medium Business
Pricing Model :
Quote-based
Support :
Email Phone

Overview of SunView ChangeGear Features

  • onboarding
  • ITIL configuration management
  • Automated smart response
  • Release management
  • Project management
  • Change calendar
  • Intelligent tickets assignments
  • Knowledge management
  • Self-service portal
  • Service catalog
  • Change management
  • CMDB and asset directory
  • Incident management
  • Problem management
  • Chatbot self-service

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