SunView ChangeGear Review
SunView ChangeGear
Service Desk Software

Our score 7.4
What is SunView ChangeGear?
This software is a game changer for IT service management
After extensively testing this software, I can confidently say it has exceeded my expectations in every way. From its user-friendly interface to its robust features, SunView ChangeGear sets a new standard for service desk software.
Here are some key highlights:
- Intuitive dashboard that provides a clear overview of all ongoing incidents
- Seamless ticket creation and assignment process
- Efficient communication tools for both support teams and end users
- Customizable workflows to fit the unique needs of any organization
What other users are saying:
"SunView ChangeGear has revolutionized the way we handle IT incidents. It has streamlined our processes and improved our overall efficiency." - IT Manager
"I can't imagine going back to our old service desk software after using SunView ChangeGear. It's simply a game changer." - System Administrator
Key Features:
- Intuitive dashboard
- Efficient ticket creation and assignment
- Customizable workflows
- Communication tools for support teams and end users
FAQ:
- Is SunView ChangeGear scalable for small and large organizations?
- Yes, SunView ChangeGear is designed to scale according to the needs of any organization, whether small or large.
- Can I customize workflows to fit the specific needs of my organization?
- Yes, SunView ChangeGear allows for easy customization of workflows to ensure they align with your organization's unique processes.
- Does SunView ChangeGear offer efficient communication tools for support teams and end users?
- Yes, SunView ChangeGear provides a range of communication tools to facilitate smooth interactions between support teams and end users.
Overview of SunView ChangeGear
Seller :
SunView Software, Inc.
HQ Location :
Tampa, FL
Year founded :
2003
Language supported :
English
French
Spanish
Integrations :
Devices Supported :
Windows
Mac
Web-based
Linux
Deployment :
Cloud Hosted
On Premise
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Quote-based
Support :
Email
Phone
Overview of SunView ChangeGear Features
- onboarding
- ITIL configuration management
- Automated smart response
- Release management
- Project management
- Change calendar
- Intelligent tickets assignments
- Knowledge management
- Self-service portal
- Service catalog
- Change management
- CMDB and asset directory
- Incident management
- Problem management
- Chatbot self-service
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