Docebo Review


What is Docebo?

A Game-Changer in Learning Management Systems

After trying out various learning management systems, I stumbled upon a powerful tool that completely revolutionized the way I approached training and development within my organization. The platform offered a seamless user experience with a wide range of features that catered to our specific needs.

Pros:

  • Intuitive interface for easy navigation
  • Robust reporting and analytics capabilities
  • Customizable learning paths for individualized training
  • Responsive customer support team

Cons:

  • Steep learning curve for new users
  • Limited integration options with other software

User Testimonials:

"This software has transformed the way we approach training and development. It has helped us streamline our processes and improve overall employee engagement." - HR Manager
"The customizable features have allowed us to tailor our training programs to meet the unique needs of our workforce. Highly recommend!" - Training Coordinator

Key Features:

  • Customizable learning paths
  • Robust reporting and analytics
  • Integration capabilities
  • Responsive customer support

FAQ:

Q: Can I track the progress of my learners?

A: Yes, the platform offers detailed reporting and analytics to monitor the performance of your learners.

Q: Is customer support readily available?

A: Yes, the customer support team is responsive and available to assist with any inquiries or issues.

Overview of Docebo

Seller :
Docebo Inc.
HQ Location :
Toronto
Year founded :
2005
Language supported :
Arabic Czech German English Finnish French Croatian Indonesian Italian Japanese Dutch Norwegian Polish Portuguese Romanian Slovak Spanish Swedish Turkish Vietnamese Russian Korean Ukrainian
User satisfaction :
100
Devices Supported :
Windows Android iPhone/iPad Mac Web-based Linux
Deployment :
Cloud Hosted Open API
Customer Types :
Large Enterprises Medium Business
Pricing Model :
Monthly payment Annual Subscription Quote-based
Support :
Email Phone Training Tickets

Overview of Docebo Features

  • ILT-Classroom
  • Courses catalog
  • Certifications and re-training
  • Learning plan
  • Audit trail
  • External training
  • Custom domain
  • Labels
  • Extended enterprise (multiple domain)
  • Enrollment rules
  • Notification
  • e-commerce
  • Subscription codes
  • Automation
  • Gamification
  • MOOC builder
  • Blog
  • Custom domain https
  • Power users
  • White label
  • Coaching

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Pricing Plans

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300 Active users

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Comments


Alessandra A.
Alessandra A.
19 Dec 2024 12:00 AM

"Outstanding LMS platform with exceptional customer support"

What do you like best about Docebo?

How versatile it is and the personalization possibilities it offers.

What do you dislike about Docebo?

Some platform areas (such as the certification or the certificate ones) are not so intuitive and can take some time to master. However, they offer a vast quantity of supporting materials and tutorials to guide you in their helpcenter. They also have a very responsive support team.

What problems is Docebo solving and how is that benefiting you?

We use docebo to host most of our Digital training interventions (produced internally) - both at global and functional level -. The principal use we are giving to it now is to track compliance training and also to train our customer care agents. We are working on expanding the use of docebo and boosting the engagement of our users with the platform with the implementation of more gamified experiences.

Joris B.
Joris B.
18 Dec 2024 12:00 AM

"Mixed review"

What do you like best about Docebo?

It is a wonderfull tool to organize and communicate to our learners. It has great number of useful features. The customer support is also great

What do you dislike about Docebo?

We use Docebo with 3 Extended Enterprise. The support at implementation to the team on one of the EE went very well, the other team was left in the dark and had to find out a lot of stuff on their own. On how to work with EE there is not some much documented. A real pitty is that at some level you can't treat them als actual 3 different entities. e.g. you can't make a distinction between a user registering to an EE, to an super admin you'll have 2xcheck to which entity the user belongs. Also some inconstancies bother me on managing, groups, catalogs, courses, ... same idea but the way presented completely different and confusing

What problems is Docebo solving and how is that benefiting you?

it brings all courses for all our solutions in one place, also all learners which allows us to follow up and know what knowledge our partners, our employees have

Suzy S.
Suzy S.
18 Dec 2024 12:00 AM

"Customizable & User Friendly"

What do you like best about Docebo?

The product ticks all the boxes for large and small organizations. It's easy to use, can be tweaked to meet a variety of needs, and the customer service chat folks are amazing.

I wouldn't say implementation was easy, but it was straightforward. Their onboarding plan gives you a roadmap for success, but you must have a dedicated team who understands LMS administration to put in the work. Their promises on the timeline are realistic. We successfully soft-launched 90 days after kickoff, spent another 90 days troubleshooting and working out kinks, and completed the formal launch at the 180-day mark. For context, we have 6000+ users across five organizations.

I enjoy the interactions with everyone we've come into contact with. The support chat is responsive and easy to use. The sales team was incredible, knowledgeable, and accommodating, and our customer support rep is approachable and quick.

What do you dislike about Docebo?

While it covers all the essential functions an LMS needs, some of its modules are limited or underdeveloped, and I find they don't often think about how the different components interact with each other or in real-world use cases.

What problems is Docebo solving and how is that benefiting you?

Centralized learning resource. Training records for compliance. Off-the-shelf content across a variety of categories. Metrics and reporting. Knowledge sharing/thought leadership across the organization.

Daniel K.
Daniel K.
17 Dec 2024 12:00 AM

"System that keeps on growing and improving"

What do you like best about Docebo?

Docebo is an all around decent Learning Management System that has been getting continually developed into a platform that supports more and more learning needs at our organization. Learning Systems feel like they can fall into categories with how they are developed...and for the enterprise? There are very few that fall into a similar category as Docebo. We see and can feel the continued investments into the base platform on an ongoing basis.

The system has a rich eco-system of add-ons. If I had to describe it in one word - and you are looking for a system to grow with your initiatve? Docebo is seriously extensible!

Customer support is responsive, my CSM and Account Mgr relationships are strong and we are always learning about newer features coming along with the team.

Docebo's Community, University, monthly training events, and yearly conference support the opportunity to learn from others as well as the product about how to bend the system to our brand and will making it a welcomed tool in our eco-system of Saas. This goes far and way beyond and Help documentation.

What do you dislike about Docebo?

I cannot lie - all learning systems can grow and improve in spaces. Being able to manage a system that fits most of your organization's needs is on the shoulder of the implementer and those that steer the implementer to take on. Its my opinion that it is still growing with skills and certifications.

What problems is Docebo solving and how is that benefiting you?

Tracked training and learning and insights at various levels of the organization. Structured learning has taken on a newer life at our organization.

Aiyana H.
Aiyana H.
17 Dec 2024 12:00 AM

"An intuitive, user friendly platform"

What do you like best about Docebo?

For our context, where we are catering to a wide range of needs across multiple languages, and with a heavy emphasis on a look and feel coherent with the branding of our other environments, Docebo has proved to be a great choice. We are also happy with the steady stream of upgrades and improvements to the UI and features as well as first class support.

What do you dislike about Docebo?

Some areas of the back-office could be improved for when you have lots of content as we do to make them more user friendly. Also searchability could also be improved so that it covers all the areas of the site not just the course catalogues. We hope also that AI will make more of an impact on the overall experience than it does currently.

What problems is Docebo solving and how is that benefiting you?

Docebo allows us to cater to a wide range of learning needs for our global partners across multiple languages.

Josh D.
Josh D.
11 Dec 2024 12:00 AM

"A top quality LMS with premium support"

What do you like best about Docebo?

Aside from the LMS being user friendly and capable of everything you need from an LMS, I have to say the aftersales support is top-notch. The team actively work with you to set up and maintain your LMS. They are experts in their field, friendly and supportive.

What do you dislike about Docebo?

So far I haven't encountered anything I dislike. The team are actively improving the platform and making sure you're aware of the updates.

What problems is Docebo solving and how is that benefiting you?

After using two previous LMS sytems, we were looking for an LMS that is easy to use and administrate and provides our customers with top-notch learning experience. Docebo has allowed us to quickly and easily set up training course for external customers and internal staff training.

Emily M.
Emily M.
09 Dec 2024 12:00 AM

"Enhancing User experiences Through Social Learning"

What do you like best about Docebo?

Docebo takes traditional LMS learning practices and enhances them by incorporating social networking concepts to engage learners in their journeys further.

What do you dislike about Docebo?

There are a significant number of useful features that tend to be missing small part for it to enhance the user experience and expand functionality. Examples would be how managers can enroll direct reports in a course but if it is a live instructor-led training, they can not enroll them in the session, only the course.

What problems is Docebo solving and how is that benefiting you?

This platform is providing enhanced visibility to users, both internal and external, on their trainings with our organization. It is also allowing us to expand access to tracked training content and allow expansion to additional departments on data and inclusion to this.

Christopher W.
Christopher W.
06 Dec 2024 12:00 AM

"Great and constantly improving LMS with excellent support"

What do you like best about Docebo?

We have used Docebo for over 2 years now and it has been an extremly positive and productive partnership which has seen our team revolutionise the way that we measure training impact and even win some awards!

Docebo provide excellent and fast support and have taken the time to understand our business to ensure they can offer us comprehensive guidance and meet our objectives and goals. There is also a Docebo community where other system administrators share ideas and solutions.

The system itself is easy to use, customisable and user friendly.

User management is simple and intuitive and was easily moulded to fit our company structure and network.

Docebo are always improving the system and use customer feedback and an ideas portal to deliver useful and exciting updates. A roadmap of upcoming features and changes is provided.

What do you dislike about Docebo?

Some features frequently requested by the user community are launceh as paid add-ons but this is rare.

What problems is Docebo solving and how is that benefiting you?

Docebo helps us onboard and upskill a large amount of employees efficiently and comprehensively. Results have been fantastic with improved ramping times to get new employees up to speed and we have had unexpected results such as reduced staff turnover too.

Joaquin B.
Joaquin B.
05 Dec 2024 12:00 AM

"User-friendly with a slick backend"

What do you like best about Docebo?

Docebo works easily out of the box. It has most of the standard functionailty you would expect for a corporate LMS. It is easy to categorize training, deliver workshops, and schedule facilitation. Docebo pushes out frequent updates, and often they improve the oversall system.

What do you dislike about Docebo?

There are some random quirks that make Docebo a little less than perfect, and you can see people on the forums asking about these workarounds every day. Some of their updates are confusing and it seems like they sometimes miss the mark with the community.

What problems is Docebo solving and how is that benefiting you?

We did not have an LMS before Docebo. It allows us to reach staff that were previously very hard to get ahold of.

Rabih M.
Rabih M.
05 Dec 2024 12:00 AM

"Docebo, an admin frendly LMS"

What do you like best about Docebo?

Docebo is not only a user-Friendly Interface but also has an Intuitive and easy-to-navigate interface for both administrators and learners.

With many integrations and new features the Docebo Team is always there to provide support when needed.

What do you dislike about Docebo?

NOthing that I dislike, however although Docebo provides different types of report we require a very complex type of reporting that is not available inside Decobo. But with report extracting we managed to create the report from the extracted information from Docebo.

What problems is Docebo solving and how is that benefiting you?

The ability to provide a company with difffernt brands one platform to host all the trainings and be able to have a different look and feel to each brand while being under one roof

Clementina G.
Clementina G.
05 Dec 2024 12:00 AM

"Solid and mostly logical LMS that is growing in the right direction"

What do you like best about Docebo?

Docebo is a solid choice for a corporate LMS. Features currently meet most needs for running compliance and professional development learning programs, and a lot of the newest features/roadmap plans are ambitious and exciting, including their AI tools, Community cohort learning tools, and Insights for data visualization. The development team listens to the needs/wants of the Docebo Community and introduces new features/advances quarterly, which is enough to make you feel like there is true progress but not so speedy as to be difficult to keep up with. Recent changes enabled batch unenrollment and archiving, which is really handy. The Docebo Community is a friendly place to get answers and workarounds, when needed. Customer Support has been decent and occasionally exceptionally good. The new Roadmap feature gives a lot more visibility into what's going to be changing soon.

What do you dislike about Docebo?

There are some significant drawbacks to the notifications feature but a new notifications engine is on the way next month, so I'm optimistic that some of the things I want to see will be coming or at least possible in the future. Not all entities can be duplicated (learning plans, etc.) which can be cumbersome. There is no real way to retire a course so everyone has some version of a workaround; that's not great.

What problems is Docebo solving and how is that benefiting you?

Any large corporate environment will have HR and Regulatory Compliance training that must be provided and reported on easily. Docebo is more than up to the task. With Extended Enterprise, it's possible to manage multiple "doorways" to your "data warehouse" which gives us a lot of cross-department management functionality.

preeta b.
preeta b.
04 Dec 2024 12:00 AM

"5 Star LMS"

What do you like best about Docebo?

The things i like best about Docebo

1. skills management tools: a learner can tailor their learning based on their strengths and choose learning to enhance their learning areas. the platform can recommend courses to help learners.

2. Love the community and support with many great ideas.

What do you dislike about Docebo?

Gamification and social learning needs more development.

Some items in the reporting structure can be better (observation checklist, learning plan reporting)

please add functionality for adding QR codes for courses/session/surveys

need ability to duplicate ILT courses so the duplicates have all the session information. Right now everything has to be rebuilt when we duplicate a course.

What problems is Docebo solving and how is that benefiting you?

building courses with many ILT/cohorts.

Jordon B.
Jordon B.
04 Dec 2024 12:00 AM

"Docebo is user friendly with comprehensive reporting, but lacks dynamic content authoring"

What do you like best about Docebo?

Docebo stood out for me and I love it still after two years for its intuitive reporting features, making it easy for users (including provisioned client admins) to pull custom reports without hassle. As an admin, I've found the platform incredibly quick to learn, which is an advantage when training others. Additionally, the course creation process is smooth and efficient, saving time and reducing complications. Lastly, Docebo is constantly releasing intuitive and exciting new features.

What do you dislike about Docebo?

One drawback of Docebo is the lack of an advanced content authoring tool, especially for HTML pages. Unlike some other LMS platforms, it doesn't have an in-product capability to create dynamic HTML pages or designs in courses similar to Canva. Adding this would elevate the platform's value significantly.

What problems is Docebo solving and how is that benefiting you?

Docebo solves the problem of complex LMS' by offering an intuitive platform, reporting tools, a user-friendly design, and intuitive new features.

gabriele s.
gabriele s.
04 Dec 2024 12:00 AM

"A very good product that will be always better"

What do you like best about Docebo?

What I like most about Docebo is its exceptional user-friendliness, both for the end user and the administrator. The platform is packed with features that offer great flexibility, allowing it to be tailored not only to the needs of the organization but also to specific projects you want to execute using it. This versatility makes it an extremely effective tool for managing learning and development within any organization.Additionally, the system appears to be genuinely focused on continuous improvement, with constant releases of new features or updates to existing ones, aligned with trends in the learning and development space. There is also a strong community of users who are active and seem to be heard by the system’s developers, which adds further value.

What do you dislike about Docebo?

What I don’t like is that large-scale usability, for example, in highly structured international companies with many stakeholders, requires careful planning. However, this planning may need to be revised due to updates and new features that the system releases without the possibility of blocking them.

What problems is Docebo solving and how is that benefiting you?

Docebo allows us to have an LMS across the entire group that supports a bidirectional approach, enabling both top-down and bottom-up usage. In addition to this, it ensures all the typical functionalities of an LMS, making it a versatile and comprehensive solution for our learning and development needs.

Dayna B.
Dayna B.
04 Dec 2024 12:00 AM

"Docebo Learn Review"

What do you like best about Docebo?

Some of the upsides of using Docebo is the overall customizability of the platform. It is nice to be able to grant different access to different users and tailor the platform to meet a variety of needs. I also really like the quick responses from our CSM and AM.

What do you dislike about Docebo?

Some of the things I like least about Docebo is the lack of consistency across the platform. For example, some areas have the option to sort and filter columns or have a search field while others do not. Not having these options across the platform can lead to frustration and endless scrolling - especially when there is a lot of data.

What problems is Docebo solving and how is that benefiting you?

Docebo is helping to streamline our learning opportunities across a national organization. It allows us to keep accurate records in one central location which is a huge benefit for audit/compliance purposes and it allows our employees to have one source of truth for learning as opposed to multiple systems/vendors.

Janice T.
Janice T.
04 Dec 2024 12:00 AM

"Solution to grow with"

What do you like best about Docebo?

We chose Docebo as an LMS solution as it provided flexibility, ease of use, and the ability to create a visually branded and designed interface. Our team appreciates that there are meaningful enhancements to continually create a better admin and user experience, which is why we have added it to our long-term roadmap. I personally appreciate the admin support chat and email team. They are always helpful and responsive, and if they're not sure how to help, they get back to you with at least some kind of answer. This really helps to make us feel that they are researching and looking into the issues or questions and not brushing them off. I'm an admin of other learning tools and do not get as great virtual support as Docebo provides.

What do you dislike about Docebo?

I have been an admin or power user of several different LMSs, and so far, there is not a perfect system. The couple's overall dislike of Docebo is the need to have an in-platform authoring tool that is robust, interactive, and has more options and tools. They just launched a version, but it is very basic. This would allow us to launch the platform globally, as other regions need in platform authoring. The other piece is that Docebo has a Salesforce-type technical approach, where they have premium partners that can assist with dev and API work. Their internal team is difficult to reach, and can take weeks and be very costly to support the platform. The premium partners are great although when direct technical support for deep and complicated needs, it's difficult to get easy support.

What problems is Docebo solving and how is that benefiting you?

Our company was using another LMS provider that was not integrated well and there was low engagement. We did put a lot of effort and resources to build out the Docebo LMS, which paid off as we have high engagement, a deep seeded admin and power user team, and the platform has been quickly integrated into company learning quickly. We were also solving for the ability to provide a home page access to dealers that can't have access to all internal learnings. When a dealer self-registeres, they can take a learning path to receive a product coupon code upon completion of that learning path. This was a bit difficult to figure out and took a bit of time and effort but it it is active and have great engagement with dealers so far.

Christopher P.
Christopher P.
04 Dec 2024 12:00 AM

"Docebo LMS - Great Experience!"

What do you like best about Docebo?

Easy to use from both an administrator or a user account. I'm able to delegate responsibilities to power users to empower them to view their team, run reports, or even enroll users in specific courses. We're able to integrate graphics and our own branding into the LMS fairly easily. When we have questions or need help figuring out how to do something, they have a great knowledge base to read through, plus a chat system for help, and even our customer account representative can call us and walk us through something.

What do you dislike about Docebo?

It's tough to find things we don't necessarily like about the platform. Initially it was a little difficult to set up permissions for certain levels of users like managers or associates.

What problems is Docebo solving and how is that benefiting you?

We had an issue with a previous LMS provider and how they weren't advancing their product to fit the needs of many of their customers. Docebo is constantly sending out new features alerts/road maps of what they're working on. We've had more stability with their platform than others in the past. It's easy to use for our associates and we have seen more engagement with Docebo's LMS.

Salma R.
Salma R.
04 Dec 2024 12:00 AM

"The Docebo platform has many great features and regular updates."

What do you like best about Docebo?

The system is versatile, efficient, and has a modern UX/UI for admins and end users. There are many things to like, but those are the key ones.

Docebo helps improve compliance & risk management with automated emails to complete compliance, with escalations to managers.

The cost is competitive for a full-featured LMS.

We create internal/operational efficiencies by using automation and data import to automatically add people to groups, which is very helpful to reduce maintenance.

What do you dislike about Docebo?

Some of the reporting options are limited to the service, although new dashboards are now available. Docebo is improving there. I don't like the video player for channels. It's very limited compared to basic video hosting platforms that offer way more features and reporting options.

What problems is Docebo solving and how is that benefiting you?

Sharing learning content and effectively reporting on usage is the primary focus of the system. Our old LMS had many reporting issues and didn't have a good user experience. Docebo has a great user experience that's very customizable. Usability issues with our old LMS caused us to look at other LMS's. Docebo was picked because of the overall features that were well-rounded compared to other LMS companies.

Zoltan K.
Zoltan K.
04 Dec 2024 12:00 AM

"Flexible system, covers most of the LMS processes."

What do you like best about Docebo?

Simple to use, good support chat function, good workflows, they cover the processes well. Super users can manages the functionalities, roles, accesses in a userfriendly way. Not too much programming required. Power user roles can be created in a very flexible and easy way. Good, user friendly screens but the design is not uniform unfortunately.

What do you dislike about Docebo?

The catalogues cannot be structured using subcatalogues, not enough searching finctionality for users to find the courses of their interest. Bulk upload functions are not working for all data elements in the system: we have to use the API Explorer which is very complex for not IT experts (Jason files etc.). To develop the CSV upload of all data elemnts in the system would increase the user experience a lot. Homepage designe could be extended for the colors, and graphical elemnts as well (no programming please if it is possibel). More options would be good to create automated assigment rules withot skripts. Outlook calendar integration is not working as it is expacted, this is a big disappointment for our users. Sending out the invitation is very complicated and it is not working as it would be required. The Docebo support site is getting better and better but in some cases the support documents are not helpful. They are worded in such a way that they are difficult to understand or find the description of the functionality what we would like to use in the tool. Eg.: enrollment options, creating a course (there are a lot like this). I would suggest to reorganize the support documents according to the functionalities appering on the screen using the application by the super/power users. The different data sourses cannot be linked with each other according to the requiremnts creating more complex Excel reports. The scheduled reports can be sent out in CSV format only (It is a big disadvantage!) Also a big disadvantage that in case the Learnig Plan enrollment message and the Course Enrollment message are both switched on, the user will get multiple enrolment messages about the same course. We are not able to switch on both enrollment notifications at the same time, unfortunately.

What problems is Docebo solving and how is that benefiting you?

The learning processes can be integrated in the company culture much better than previously. Learning is closer to employees and managers, much easier to meet the compiance processes. Centralized database and learning processes worldwide. Better user experience.

Hannah G.
Hannah G.
14 Nov 2024 12:00 AM

"A Powerful and Customizable User Education Platform"

What do you like best about Docebo?

The ability to create the best user education experience by being able to create and customize learning material, user experience, and enrich the user's experience with additional add-ons that plug into our business and other systems used is huge. Docebo offers a vast array of solutions for whatever our needs are. As a leader, their user analytics and Insights dashboard serve up the information I need to gauge and measure impact and success, and in turn, can share this insight with other admins so that all learning leaders within our company as well as those created as customer admin are informed and enabled. As a user in their community I know my voice is heard and it matters, product improvements and releases are not only relevant but are usually an answer to a need asked en mass.

What do you dislike about Docebo?

I occasionally get a version of writer's block when it comes to creating a page or a course in a new or creative way, while Docebo offers fully-customizable widgets and blocks of content, guidance on building a page to meet a specific need would be appreciated, choosing from pre-loaded page templates would be amazing. There is also a big need for universal links to courses, currently we utilize a few sub-domains and each set requires unique links, rather than being able to share one universal link to anyone who needs to access. We're managing for now, but it would be a huge improvement.

What problems is Docebo solving and how is that benefiting you?

The ability to serve up customized learning experiences to our different user groups, based on each group's needs. Translated material and accessible experiences provided to all is easily configurable, and we are able to share admin responsibility and tasks amongst our internal teams to help manage their customers directly. We are now able to collect and analyze our user data, and view via their beautiful dashboards, which makes communicating value up to our leaders smooth and easily accomplished. Docebo is also keeping up with the times and we are excited to dive into AI-generated course content and assessment questions, further expanding on our ability to provide a customized and deeply informed experience to our users.

Glen K.
Glen K.
08 Nov 2024 12:00 AM

"Docebo: A Game Changing Product"

What do you like best about Docebo?

Docebo has completely transformed our e-learning platform experience and the way that we use this product at our company. We mainly use Docebo for our in house internal onboading as well as continuing education for members of our organization. The feel of the platform is unlike any other products we have looked at, and the modern look and aesthetic of the platform is great. The content marketplace offered has allowed us to upgrade and transform the content we offer to our membership. The reporting and data features offered are unique and highly intuitive for both our in house IT team to use, and for the users of the platform to use. Lastly, the support we have received the Docebo team is next level and has been a game changer in our loyalty to the brand.

What do you dislike about Docebo?

I think there could be some more work done to increase the level of personalization features offered to enhance the HTML and CSS features. I would love to see some guides or direction put together so smaller companies can even further personalize their website and user experience. I also think the mobile app could use some updating and advancements as it is pretty bare bones in the features offered. I would love to see some innovations where you can completely transform the app to be branded and named to represent your platform. Lastly, I would love to see some upgrades to course offerings with some more modern and relevant courses that have a more modern and updated feel to them in the content marketplace.

What problems is Docebo solving and how is that benefiting you?

Docebo has created a seamless experience for us in creating a personalized and branded web interface, and has transformed our learning platform and taking it to the next level. The website is modern and sleek, and has extensive built in features that are easy and intuitive for our customers to use. It is so helpful to have Docebo on our side and to have a team of people ready to go when we need to troubleshoot.

Mairead M.
Mairead M.
15 Oct 2024 12:00 AM

"An award-winning platform which has enabled us to become an award-winnning team"

What do you like best about Docebo?

We've been using Docebo to power our in-house learning platform, and it's been a game-changer for us. The platform's robust features, ease of use, and scalability have allowed us to deliver world-class training experiences to our global user base.

What do you dislike about Docebo?

Pulling data and reports is a little challenging but we are reassured that this is due to change in the coming months

What problems is Docebo solving and how is that benefiting you?

Docebo's team have enabled us with sterling customer support, account mananagement and new features which are improving how our company operates. During my two year tenure at my current company, our team has achieved 17 award nominations, of which we have been awarded 6 - two gold, two silver, a bronze and an overall category winner. This is a testament to the quality of the platform and how it had affected and improved our company goals in supporting our global training audience.

Kevin N.
Kevin N.
15 Oct 2024 12:00 AM

"Great base for an internal LMS"

What do you like best about Docebo?

Docebo has been easily customizable for us and allows us to create exactly what we need.

The reporting tool has been improving over time and it's getting much better.

What do you dislike about Docebo?

There are still some limitation, some quality of life improvements could be made, like seeing who has power user rights on a course directly from the course.

Customer service is always reactive but they tend to not be able to help us.

What problems is Docebo solving and how is that benefiting you?

Docebo allows us to create a platform where we can train our employees, but most importantly we are able to provide a solid career improvement tool.

Lila H.
Lila H.
04 Oct 2024 12:00 AM

"The Key Building Block in the Foundation of our Corporate L&D Strategy"

What do you like best about Docebo?

What we like best about Docebo is its ability to scale and adapt to various learning needs, offering high configurability and customization options.

Docebo can be easily tailored to accommodate diverse audiences and a wide range of use cases, making it highly versatile.

Improvements are continuously made to the system, with updates that reflect the latest industry trends and learning technologies. This ensures that the platform not only meets current needs but also anticipates future demands.

As a result, engaging and impactful learning experiences are consistently delivered, keeping learners motivated and aligned with organizational goals.

What do you dislike about Docebo?

There are a few basic features, such as the notification module and certificate app, retraining app, etc., that we are still waiting to see upgraded.

What problems is Docebo solving and how is that benefiting you?

Docebo helped us unify siloed learning programs and deliver tailored experiences to diverse audiences through its scalable platform. It allows us to streamline employee development and client training, improving engagement and reducing time to competency. The platform’s customization options ensure our learning initiatives align with organizational goals.

Dee  S.
Dee S.
24 Sep 2024 12:00 AM

""REALIABLE-If you need an LMS tool to help your employees learn quickly & efficiently-HERE'S DOCEBO""

What do you like best about Docebo?

The number thing I love about this platform is the customizable learning paths that Docebo offers. Docebo makes this process seamless by allowing me to design personalized learning journeys that ensure employees progress through courses in a structured manner, building the skills they need at the right pace.

Its machine learning algorithms make recommendations to learners based on their behavior, which keeps them engaged and ensures they are exposed to relevant content. This level of personalization is something I hadn’t encountered with other platforms, and it’s been incredibly useful in boosting completion rates and overall engagement.

The platform’s design is intuitive and requires little to no training to get started. Both administrators and learners find it easy to navigate, which reduces the learning curve and encourages adoption.

Docebo’s support for both online and instructor-led training makes it a versatile solution that caters to different learning styles, boosting learner engagement and effectiveness.

The detailed reporting capabilities enable real-time tracking of learner progress, allowing me to make data-driven decisions. This also helps demonstrate ROI for our learning initiatives to upper management.

The mobile app offers flexibility for learners, particularly those with busy schedules or who work remotely, enabling them to complete training on the go.

Docebo can accommodate small teams or entire enterprises, making it a scalable solution for organizations of all sizes. The platform grows with the organization, whether training is for 100 employees or 10,000.

The platform integrates easily with various other software applications, such as HR systems and content management systems, streamlining administrative tasks

What do you dislike about Docebo?

There is basically nothing to complain about, which is already quite a rarity, when it comes to different tools.Docebo is basically only benefits without any flaws, at least judging from our experience

What problems is Docebo solving and how is that benefiting you?

In the world of corporate training, one size doesn’t fit all. Some employees thrive in self-paced e-learning environments, while others benefit from instructor-led training (ILT) sessions. Docebo’s blended learning capabilities allow me to offer a combination of e-learning, ILT, and virtual classrooms, ensuring that every learner gets the training experience that suits them best. This flexibility has significantly improved the effectiveness of our programs, as learners are more engaged and retain information better when they can learn in a style that resonates with them.

Docebo has been particularly beneficial because of its scalability. In my role, I’m responsible for the training and development of employees across multiple departments and even external partners. With Docebo, I can easily scale up or down based on the needs of the organization, whether that’s onboarding new hires, launching compliance training for existing staff, or delivering specialized training programs for external stakeholders. The platform is capable of supporting thousands of learners without compromising performance, making it ideal for organizations of any size.

One of Docebo’s strongest points is its ability to integrate with a variety of other software systems that we use in our organization. For example, it seamlessly integrates with HR platforms, such as BambooHR, and communication tools like Slack, enabling smooth workflows and ensuring that training aligns with broader organizational objectives. This integration capability has saved countless hours that would otherwise be spent manually syncing data between systems, allowing me to focus on strategy rather than admin tasks.

In today’s fast-paced world, learning doesn’t always happen at a desk. Docebo’s mobile learning feature has been a significant benefit, especially for our employees who are frequently on the go. The mobile app allows learners to access training modules, participate in discussions, and complete assessments from their smartphones or tablets, giving them the flexibility to learn at their own pace, whenever and wherever they choose. This feature has been instrumental in improving course completion rates, as learners are no longer restricted to traditional work hours to complete their training

Tomasa B.
Tomasa B.
20 Sep 2024 12:00 AM

"User-centered LMS, investing in the future"

What do you like best about Docebo?

As a project manager, I became involved in the implementation of Docebo in our company, in different international and local offices, for all external customers. As a newbie, it didn't take long for me to make myself knowledgeable about the system, both as an end-user and administrator. The UX is very straightforward and intuitive, confirmed by our local administrators who mentioned to us that since go-live, they received way less questions from their users compared to the old LMS they were using. In addition, Docebo offers all the functionalities that you might need as a company, from integrations to reporting and content creation. Last but not least, we really like collaborating with Docebo itself, both our Customer Experience Manager and the tech support helpdesk are very proactive and friendly. This really helps us out in case of issues and/or questions since we're using the system on a daily basis and with over 8.000 users (and growing towards 15.000).

What do you dislike about Docebo?

Some features are already available, such as the Teams integration and reporting, but are not extensive enough yet or practically inefficient to implement. However, we've seen they're investing in this quite actively, so we're not too worried about it.

What problems is Docebo solving and how is that benefiting you?

We were looking for a user-friendly tool to train our customers and some internal employees on our products and installations. We needed a tool that was:

a) user-friendly, both for administrators and end-users;

b) able to integrate with our other company systems;

c) provide reporting capabilities;

d) allow customization and localization for our different company branches.

After an analysis, we decided Docebo was the best fit, and up until today (almost 1 year later), we are still convinced of that opinion.

Judge H.
Judge H.
16 Sep 2024 12:00 AM

"Docebo LMS: Customizable and Integrative"

What do you like best about Docebo?

I've had the opportunity to utilize the Docebo Learning Management System (LMS) for our organization's training and development needs, and it has been a positive experience. Here are some key highlights of my experience with Docebo:

Docebo is easy to navigate, and both administrators and learners are happy with how straightforward the platform is. One of the top features is customization, we can tailor the experience each user has to fit their specific training needs by using personalized learning paths. This customization creates a unique and engaging experience for each user.

The reporting and analytics tools within Docebo are incredibly powerful. Administrators can easily track learner progress, completion rates, and engagement levels. The ability to generate detailed reports ensures that we can measure the effectiveness of our training programs and make data-driven decisions for future improvements.

We also enjoy using the MS TEAMS integration to conduct VILT sessions.

The platform supports a wide range of content types, including SCORM, xAPI, and AICC. This versatility allows us to utilize a variety of training materials, from videos and presentations to interactive e-learning modules. Additionally, the Docebo Content Marketplace provides access to a vast library of high-quality, ready-made training content.

Docebo also has a social aspect that we enjoy, users can collaborate and share knowledge.

Docebo's support team is also top-notch, anytime we have encountered issues or had questions, their support staff have been quick to provide solutions and assistance.

Docebo is committed to continuous improvement, regularly releasing updates and new features based on user feedback. This dedication to innovation ensures that the platform remains current and capable of meeting evolving training needs.

What do you dislike about Docebo?

Docebo has a mobile app, however, the capabilities are limited and the user experience is not the same as when accessing via the website.

There have also been issues noted with the integration of some third-part applications.

What problems is Docebo solving and how is that benefiting you?

Docebo allows us to consolidate all our learning materials in a single, centralized location. We can create comprehensive learning plans for both virtual training sessions and self-paced learning, ensuring a flexible and streamlined training experience.

Mateusz D.
Mateusz D.
12 Sep 2024 12:00 AM

"Solid and flexbile, can get even better"

What do you like best about Docebo?

The platform allows for flexibility in how we deliver the learning experience, it performs rather well without frequent bugs or crashes - stability is really important for us in the organization.

What do you dislike about Docebo?

The cost could be lower, you need to invent workarounds for things that should be easily accessible, for some useful features you need to use the clunky API (downloading content off LMS)

What problems is Docebo solving and how is that benefiting you?

We used to struggle with keeping all our training programs organized, especially with people spread out in different locations. Now everything’s in one place, and it’s way easier to roll out courses and keep track of who’s doing what. Plus, it automates things like course assignments and progress tracking, so we’re not wasting time on admin stuff. The reporting tools are cool, they help us see where people might need extra support, which has really improved how we train and develop our teams.

Sydney O.
Sydney O.
27 Aug 2024 12:00 AM

"The LMS that works with you"

What do you like best about Docebo?

I'm most impressed by Docebo's ease of use and integration. Docebo works with our Slack, Gmail, Credly, and Udemy Buisness accounts. With all of these connections, it's so much easier to establish a complete and cohesive learning environment for our users.

What do you dislike about Docebo?

I would love to see Docebo become more robust in its feature offerings, especially around overdue courses, soft deadlines (for learning plans), and all things compliance.

What problems is Docebo solving and how is that benefiting you?

Docebo is allowing my organization transparency and tracability around learning data and its subsequent management. At my organization, it is imperative that adinstrators, managers, and the users themselves have access to the current state of their many certifications and credentials, their due dates, and all associated info. Docebo makes this ask not only possible, but easy.

Dawn K.
Dawn K.
18 Jul 2024 12:00 AM

"Great LMS,"

What do you like best about Docebo?

Docebo offers a huge choice of options to customise your platform, which you can take even further with some simple CSS. This is great for making it feel on brand and personalised.

The ability to log all of the learning in one place, which also includes face to face and external learning is great.

The service support team always respond quickly if there are ever any problems with the system (not that we have had many).

The option to incentivise learning via gamifcation, and rewards is ideal to encourage engagement.

They are always updating the software to make it even better.

What do you dislike about Docebo?

The system is a bit clunky to get everything set up, which is why the onboarding is a necessary. I do think they can simplify a lot of the functions to make it easier for admins. I sometimes feel like they bring in new functions, thinking about the learner, and the people using it in the background are an afterthought.

We had a few problems with our invoicing side, which took 11 months to resolve, this started our journey with Docebo off to a bad start.

What problems is Docebo solving and how is that benefiting you?

We were looking for a LMS which offered a central point, for all of our learning needs, which was highly customisable. We also wanted the ability to offer bespoke learning environments for different teams around the business which Docebo offers.


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