BMC Helix Remedyforce Review
BMC Helix Remedyforce
Service Desk Software
Our score 7.65
What is BMC Helix Remedyforce?
Amazing IT Service Management Tool
As a tech enthusiast and IT professional, I am always on the lookout for cutting-edge tools to streamline my workflow. I recently had the pleasure of testing out an incredible software solution that has truly revolutionized the way I handle service desk operations and IT service management.
- The interface is sleek and user-friendly, making it easy for even the most novice users to navigate.
- The ticketing system is robust and efficient, allowing me to easily track and prioritize tasks.
- The reporting features are top-notch, providing valuable insights into trends and patterns that help me make informed decisions.
"This software has significantly improved our service desk operations and has become an invaluable tool for our IT team." - Happy Customer
I cannot recommend this software enough to IT professionals who are looking to streamline their operations and improve overall efficiency. This software is truly a game-changer!
Key Features:
- Sleek and user-friendly interface
- Robust ticketing system
- Advanced reporting capabilities
FAQ:
Q: Is this software easy to use?
A: Yes, the interface is user-friendly and intuitive.
Q: Can I track and prioritize tasks effectively with this software?
A: Absolutely, the ticketing system is robust and efficient.
Overview of BMC Helix Remedyforce
Seller :
BMC Software
HQ Location :
Houston, TX
Year founded :
1980
Language supported :
English
User satisfaction :
83
Integrations :
Devices Supported :
Windows
Mac
Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Quote-based
Support :
Email
Phone
Tickets
Overview of BMC Helix Remedyforce Features
- Service Catalog
- Mobile Apps for IT & the Business
- Change Management
- Surveys
- Knowledge Management
- Asset Management
- Release Management
- Chat
- Client Management
- Social Collaboration with Chatter
- Reporting
- Incident & Problem Management
- ITIL Best Practices and Smart Practices
- CMDB & Configuration Management
- Multi-Channel Self-Service
- Service Level Management
- Dashboards & Analytics
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