Vistio Review
What is Vistio?
At Vistio, we believe improving contact center metrics requires not only great technology but also the expertise to implement it in a way that simplifies the end user’s experience. So, we provide a contact center technology platform that reduces the guesswork and stress for both agents and managers–simplifying their work rather than complicating it. The result is specific and measurable improvements in your KPIs in just 90 days, and ultimately uniform and accurate customer service, an improved agent experience, and greater control over your contact center performance.
Overview of Vistio
Overview of Vistio Features
- Agent Interface
- Blended Call Center
- Call Center Management
- Call Logging
- Call Monitoring
- Call Scripting
- Inbound Call Center
- Knowledge Base Management
- Outbound Call Center
- Performance Metrics
- Quality Management
- Queue Management
- Reporting/Analytics
- Workflow Management
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Pricing Plans
$90
Per user per month
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