LiaCX Customer Experience Management Software Review
LiaCX Customer Experience Management Software
Experience Management Software
Our score 8.8
What is LiaCX Customer Experience Management Software?
LiaCX™ Action Campaign™ technology helps you mobilize all levels of the organization to take measurable actions that lead to better business results.
Overview of LiaCX Customer Experience Management Software
Seller :
Intouch Insight
HQ Location :
Ottawa, ON
Year founded :
1992
Language supported :
Czech
Danish
German
English
Finnish
French
Croatian
Hungarian
Indonesian
Japanese
Dutch
Norwegian
Polish
Portuguese
Romanian
Slovak
Spanish
Swedish
Thai
Turkish
Vietnamese
User satisfaction :
100
Devices Supported :
Windows
Android
iPhone/iPad
Mac
Web-based
Linux
Deployment :
Cloud Hosted
Open API
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Quote-based
Support :
Email
Phone
Training
Tickets
Overview of LiaCX Customer Experience Management Software Features
- Multiple choice, multi-select, calculation fields
- Customizable fields
- Real-time automated insights
- Yes/no, numbers, text, dates
- Filter insights by date, checklist, group, or location
- Identify & fix issues
- Create and edit checklists
- Identify trends and patterns
- Automated actions
- Instant submissions
- Build dynamic mobile forms
- Conversation-style history
- Analytics
- Assign action to specific users and set due dates
- Groups and permissions
- Mobile reports
- Import from Excel
- Advanced customizations for specific audit processes
- Define scoring, weights, notifications, schedules and more
- Instant overviews
- Notifications
- CX Action Campaign plans â track and manage execution
- Library of free industry forms & checklists
- Electronic signature
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