Feedbackly Review


What is Feedbackly?

Feedbackly Review

I recently had the opportunity to test out a new feedback analytics software and I must say, I was thoroughly impressed. The user interface was intuitive and easy to navigate, making it a breeze to analyze customer feedback data. The robust reporting features allowed me to quickly identify trends and actionable insights to improve our customer experience. One of the standout features of this software was the ability to customize surveys and gather feedback from multiple channels, including email, SMS, and on-site kiosks. This omnichannel approach really helped us capture a comprehensive view of our customers' experiences. But what really set this software apart were the advanced analytics tools. The sentiment analysis feature was particularly useful in understanding the emotional context behind customer feedback. With real-time data visualization and customizable dashboards, I was able to track KPIs and monitor performance metrics with ease. In addition, the ability to integrate feedback data with other systems, such as CRM or helpdesk software, was a game-changer for our team. The seamless integration allowed us to streamline our workflows and take immediate action on customer feedback. Overall, I can confidently say that this feedback analytics software deserves a spot in any company's tech stack. With its comprehensive features and user-friendly interface, it's a valuable tool for improving customer experience and driving business growth.

Key Features:

  • Customizable surveys for multiple channels
  • Advanced sentiment analysis
  • Real-time data visualization
  • Integration with other systems

FAQ:

  1. Is there a free trial available?
  2. Yes, you can sign up for a free trial to test out the software before making a commitment.

  3. Can I customize the surveys to match my brand?
  4. Absolutely! You can personalize the surveys with your branding elements to maintain a consistent look and feel.

  5. How easy is it to set up and use?
  6. The software is designed to be user-friendly, with a seamless setup process and intuitive interface for easy navigation.

Overview of Feedbackly

Seller :
Feedbackly.
HQ Location :
Helsinki, Finland
Language supported :
English Finnish Spanish
User satisfaction :
100
Devices Supported :
iPhone/iPad Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business Large Enterprises Medium Business
Pricing Model :
Quote-based Free
Support :
Email Phone Live Support Tickets

Overview of Feedbackly Features

  • PDF/Excel/CSV export
  • Full analytics suite
  • Question logic
  • Notifications
  • Visual customization
  • Multiuser accounts
  • Email surveys

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