InMoment Experience Intelligence (XI) Platform Review
InMoment Experience Intelligence (XI) Platform
Experience Management Software
Our score 8.7
What is InMoment Experience Intelligence (XI) Platform?
InMoment is a cloud-based customer experience (CX) optimization platform that gives you the ability to listen to and engage with your customers to improve business results through better experiences.
Overview of InMoment Experience Intelligence (XI) Platform
Seller :
InMoment
HQ Location :
Salt Lake City, UT
Year founded :
2002
Language supported :
English
User satisfaction :
100
Devices Supported :
Windows
Android
iPhone/iPad
Mac
Web-based
Linux
Deployment :
Cloud Hosted
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Quote-based
Support :
Email
Phone
Live Support
Training
Overview of InMoment Experience Intelligence (XI) Platform Features
- Text Analytics
- Role-based Reporting
- Video, Voice, Text & Active Listening
- Personalized Coaching Opportunities
- Case Management
- Location-specific Recommendations
- Fast Video Transcription
- Full Web Feedback Integration
- Auto-route Reporting
- Customizable Dashboards
- Automated Real-time Alerts
Gallery
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