eTechSupport Review


What is eTechSupport?

Since 2005, eTechSupport has been providing reliable, 24x7 outsourced technical support, server monitoring & Management. eTechSupport currently oversees over a million websites and runs a 24/7 global delivery center serving over 80 companies globally. Owing to our 18+ years in the business, we have the experience necessary to offer top support for any given developing technology, and our professionals are experienced in managing challenging infrastructure and web hosting situations. We offer our clients all over the world top-notch support services. Customized solutions are another one of our key selling points, and we are capable of providing them. eTechSupport is a unique provider of outsourced web hosting support. eTechSupport seeks opportunities, chases after dreams, and aims for global expansion. It is customer-focused, employee-oriented, and driven by growth. eTechSupport addresses the global market based on a strong technological basis and has subsidiaries and alliance partners in the USA, UK, and Asia. We have a team of certified and experienced staff comprising Level 1, Level 2, and Level 3 technicians who are experts in Linux and Windows platforms along with various other technologies about the web hosting business. Our technical support staff is RHCE, Windows, cPanel, and Plesk certified with some of them also certified with AWS and VMware. Some of our Key Capabilities include: • Web Hosting Support • Cloud Infra Management • Virtualization Support • 24×7 Server Monitoring • 24×7 Server Management (cPanel, Plesk, DirectAdmin) • Server Migration as a Service • Server Security as a Service • Backups as a Service • Dedicated L1, L2, L3 Staffing

Overview of eTechSupport

Language supported :
English
User satisfaction :
100
Integrations :
MongoDB Amazon PostgreSQL Microsoft SQL Server VMware
Devices Supported :
Windows Web-based Linux
Deployment :
Cloud Hosted
Customer Types :
Small Business Large Enterprises Medium Business Freelancers
Pricing Model :
Monthly payment Quote-based
Support :
Email Phone Live Support Training Tickets

Overview of eTechSupport Features

  • Multiple Support Channels
  • Security & Hardening
  • Database Management
  • Dedicated & Semi-Dedicated Staff
  • Technician Communication
  • Support Outsourcing
  • Experienced Technicians
  • Server Monitoring & Management
  • Quality Assurance
  • Data Center Coordination
  • Infrastructure Migration
  • 24/7 Customer Support

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