ConnectWise Manage Review
ConnectWise Manage
Project Management Software
Our score 7.8
What is ConnectWise Manage?
Business Automation and PSA
Overview of ConnectWise Manage
Seller :
ConnectWise, LLC
HQ Location :
Tampa, FL
Year founded :
1982
Language supported :
English
User satisfaction :
94
Integrations :
Devices Supported :
Windows
Android
iPhone/iPad
Mac
Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business
Large Enterprises
Medium Business
Pricing Model :
Quote-based
Support :
Phone
Live Support
Training
Tickets
Overview of ConnectWise Manage Features
- Expert directory
- ITSM collaboration and documentation
- Procurement
- Streamlining ticketing and service restoration processes:
- Reporting
- Integrations
- Account Management
- Agreements
- Automated responses
- Sales & Marketing
- Ticket response
- Organize and prioritize service tickets
- Attachments/Screencasts
- Ticket creation and submission
- SLA management
- Time tracking & billing
- Subscription-based notifications
- Help Desk
- Project management
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