ConnectWise Manage Review


What is ConnectWise Manage?

Business Automation and PSA

Overview of ConnectWise Manage

Seller :
ConnectWise, LLC
HQ Location :
Tampa, FL
Year founded :
1982
Language supported :
English
User satisfaction :
94
Devices Supported :
Windows Android iPhone/iPad Mac Web-based
Deployment :
Cloud Hosted
Customer Types :
Small Business Large Enterprises Medium Business
Pricing Model :
Quote-based
Support :
Phone Live Support Training Tickets

Overview of ConnectWise Manage Features

  • Expert directory
  • ITSM collaboration and documentation
  • Procurement
  • Streamlining ticketing and service restoration processes:
  • Reporting
  • Integrations
  • Account Management
  • Agreements
  • Automated responses
  • Sales & Marketing
  • Ticket response
  • Organize and prioritize service tickets
  • Attachments/Screencasts
  • Ticket creation and submission
  • SLA management
  • Time tracking & billing
  • Subscription-based notifications
  • Help Desk
  • Project management

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