What is Chargebee?
Chargebee is a subscription revenue management and billing platform developed by Chargebee, a company founded in 2011 and headquartered in Walnut, CA. It handles recurring billing, invoicing, and subscription analytics for businesses operating on subscription-based models.
Key capabilities
- Recurring billing: Manages configurable price plans, add-ons, and promotional coupons for ongoing subscription charges.
- Dunning management: Automates the process of following up on failed payments to recover revenue.
- Subscription analytics: Provides reporting and metrics on subscription performance and revenue.
- Customer portal: Offers a hosted self-service page where subscribers can manage their own subscriptions and payment details.
- Tax and compliance: Includes EU VAT support and tax profiles and reports to handle regional tax requirements.
- Customization and automation: Features an API library, customized webhooks, themes for hosted pages, and custom user roles.
- Trial and invoice management: Handles trial management and advance invoices for subscription lifecycles.
Who it is for
Chargebee serves freelancers, small businesses, medium businesses, and large enterprises running subscription-based models.
Pricing and deployment
Chargebee is cloud-hosted and uses a monthly payment pricing model that can also be quote-based. A Launch plan is available at $0 per month, and a Rise plan is available at $249 per month. The platform is accessible via Web-based, Windows, Mac, Linux, Android, and iPhone/iPad interfaces.
Things to consider
- Pricing is quote-based at higher tiers, requiring buyers to contact sales for enterprise or custom volume pricing.
- While it integrates with payment gateways and platforms like Stripe, Shopify, and Zapier, buyers with specific integration needs should verify support for their exact tech stack.
FAQ
What payment methods does Chargebee support?
Chargebee supports multiple payment methods and connects with payment gateways such as Stripe and PayPal.
Does Chargebee support EU VAT handling?
Yes, Chargebee includes EU VAT support along with tax profiles and reports to manage tax compliance.
Can customers manage their own subscriptions?
Yes, Chargebee provides a customer portal where subscribers can manage their accounts, and it also supports trial management for new subscribers.
What languages does Chargebee support?
Chargebee supports German, English, French, Hungarian, Portuguese, Spanish, Thai, and Vietnamese.
Chargebee features
- Multiple payment methods
- Advance invoices
- EU VAT Support
- Dunning management
- API library
- Customized web hooks
- Invoicing
- Themes for hosted pages
- Payment gateway
- Tax profiles/reports
- Integrations
- Email management
- Customer portal
- Trial management
- Subscription analytics
- Configurable price plans & add ons
- Custom user roles
- Promotional coupons
- Recurring billing
Chargebee pricing
Prices as published by Chargebee. Confirm current pricing on the vendor's website.
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