ThoughtBuzz Platform Review
ThoughtBuzz Platform
Social Media Analytics Software
Our score 6.3
What is ThoughtBuzz Platform?
An Effective Social Media Analytics Tool
After testing out this powerful social media analytics software, I must say I am thoroughly impressed by its capabilities. The user-friendly interface allowed me to easily navigate through the various features and tools provided.
Key Features:
- Real-time monitoring of social media channels
- Advanced analytics and reporting tools
- Customizable dashboards for easy data visualization
- Competitor analysis to gain insights on market trends
- Sentiment analysis to track brand reputation
"This software has revolutionized the way we track social media metrics. It has helped us make more informed decisions and improve our overall social media strategy." - Happy User
The ThoughtBuzz Platform has truly helped me in understanding my target audience better and optimizing my social media marketing efforts. The sentiment analysis feature was particularly insightful in determining how our brand is being perceived online.
FAQ:
- Is there a free trial available? - Yes, there is a free trial for users to test out the platform.
- Can I customize the metrics I want to track? - Absolutely, the platform allows for customization based on your specific needs.
- Is customer support available? - Yes, customer support is available to assist with any queries or issues.
Overview of ThoughtBuzz Platform
Seller :
Thoughtbuzz
HQ Location :
Singapore, Malaysia
Year founded :
2009
Language supported :
English
User satisfaction :
100
Devices Supported :
Windows
Mac
Web-based
Linux
Deployment :
Cloud Hosted
Open API
Customer Types :
Large Enterprises
Medium Business
Pricing Model :
Monthly payment
Quote-based
Free
Support :
Phone
Training
Tickets
Overview of ThoughtBuzz Platform Features
- Content drafts
- Competitive benchmarking
- Unified customer profiles
- Case management
- SLA administration
- Social listening
- Social Customer Engagement
- Social Analytics
- Collaboration
- Expert recommendation
- Unified social trends
- Response templates
- Conversation history
- Post Scheduling and Publishing
- Audit trails
- Localized time-zone posting
- Social Media Management
- Multiple Social Profiles Feeds
- Account, customer, conversation, team, influencer and competition insights
- Social Inbox
- Keyword grouoing
- Tagging
- Governance
- Roles and permissions
- Approval workflows
- Hashtag tracking
- Source monitoring
- Context passing
- Priority rules
- Notifications workspace
- Configurable notifications and alerts
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