Mojo Helpdesk Review

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Our score 8.3

Overview of Mojo Helpdesk

Language supported :

English

Integrations :

Google

Devices Supported :

Windows Mac Linux

Customer Types :

Small Business Large Enterprises Medium Business Freelancers

Pricing Model :

Monthly payment

Easy data import and export
API integration with SOAP and XML
Real-time reporting
Full Email Integration
Better tracking of customer satisfaction
Time Saving Automations
Built-in Performance Tracking
Use your own Custom Domain
Better monitoring of time spent on tickets
Built In Reports
Easy ticket creation from web or email
Web-based Customer Portal
Importing and Exporting Enabled
Written in Ruby on Rails and Ajax
Service levels
Web-based customer portal for users
Itâs an web based application, so no need to install any other software to use Mojo Helpdesk
Powerful search
Customizable Ticket Forms
Automatic case routing base on ticket category
Customer satisfaction ratings
SSL 256-bit Data Encryption
Linux, Mysql and Apache supported Backend
Easy assignment of requests to your staff
Single Sign up
Incorporate SLA Targets
Help desk activity reporting
API Access
Automations
Ticket centralization and management
Integration with Google Apps