cux.io Review
Our score 9.8
What is cux.io?
CUX gather all data but focuses only on data relevant to a business goal. Thanks to pre-analysis the application sends alerts, indicating places of customer frustration, presents the scale of potential problems and prepares data for ready-made and easy-to-implement solutions also known as quick-wins.
CUX detects, defines, and recognizes users' frustration points such as rage clicks, extensive page refreshing, or zooming content. Those Experience Metrics enable cux.io to predict places on the Customer Journey that needs improving to give a better customer experience and increase sales and revenue.
The analytics tool presents 3 types of heatmaps, entire visit recordings – even if they spread through multiple tabs, historical data, data from auto-capture events, experience metrics, and goal-oriented evaluations. CUX.io is integrated with Google Tag Manager and Google Analytics, resulting in codeless website implementation without the need to engage developers.
CUX is a pioneer in combining qualitative and quantitative analytics to (finally) better understand the emotions, behaviour, and needs of our online customers. The tool can show not only numbers but also their explanation.
CUX was founded in 2019 and is headquartered in Wrocław, Poland. CUX is a solution for all industries where customers come into contact with a digital product, such as eCommerce, SaaS, and B2B businesses, companies providing marketing services, or software houses.
Overview of cux.io
Overview of cux.io Features
- User Behaviour Analysis
- Experience Metrics
- Goal-Oriented Analysis
- Conversion Waterfalls
- Entire Visits Recording
- Heatmaps
- Pre-analysis & Alerts
- Auto-capture Events
- Retroactive Analysis
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