What is Yotpo?
Yotpo is a cloud-hosted software platform developed by Yotpo, a company founded in 2011 and headquartered in New York, NY. It provides e-commerce businesses with tools to collect and manage product reviews, user-generated content, and customer feedback, while also offering capabilities for SMS marketing and loyalty management.
Key capabilities
- Product reviews and UGC: Collects, curates, and displays customer reviews and user-generated content to manage online reputation.
- SEO tools: Provides features to convert customer reviews into SEO-optimized content.
- Loyalty and referrals: Includes coupons and loyalty management features to turn one-time shoppers into return customers.
- SMS marketing: Facilitates direct marketing and communication with customers via SMS.
- Community Q&A: Offers a question and answer section for customers to discuss products.
- Analytics and moderation: Delivers analytics on customer feedback and provides moderation tools to manage content.
- Post-purchase engagement: Sends mail after purchase to request reviews and interact with customers.
Who it is for
Yotpo serves small, medium, and large businesses, primarily within the e-commerce industry.
Pricing and deployment
Yotpo is deployed via cloud hosting and is accessible on Web-based, Windows, Mac, and Android platforms. Pricing includes a Free Forever plan, a self-service Growth plan, monthly payments, annual subscriptions, and quote-based options.
Things to consider
- Quote-based pricing is required for certain plans, which means costs for higher tiers or specific features must be negotiated.
- The platform supports more than 15 e-commerce platforms, so buyers should verify compatibility with their specific tech stack.
FAQ
What pricing plans does Yotpo offer?
Yotpo offers a Free Forever plan, a self-service Growth plan, annual subscriptions, monthly payments, and quote-based pricing.
Does Yotpo support multiple languages?
Yes, Yotpo supports more than 25 languages, including Arabic, German, English, French, Japanese, Spanish, and Vietnamese.
What type of customer support does Yotpo provide?
Yotpo provides support via email, phone, live support, and tickets.
How is Yotpo deployed?
Yotpo is a cloud-hosted platform accessible via Web-based, Windows, Mac, and Android platforms.
Yotpo features
- Powerful analytics
- Mail after purchase
- Yotpo is completely social
- Look and feel customization
- Commenting
- Supports more than 25 languages
- Supports more than 15 eCommerce platforms
- Tools to turn your reviews into SEO gold
- Dedicated support
- Plug & Play
- Coupons
- Community Q&A
- Turn one-time shoppers into return customers
- Powerful moderation tools
Yotpo pricing
Prices as published by Yotpo. Confirm current pricing on the vendor's website.
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