Multiplier Review
What is Multiplier?
My Experience with Multiplier: Honest Review After 8 Months of Use
5 out of 5 - Genuinely impressed
After dealing with the nightmare of international payroll for years, I can honestly say Multiplier has been a lifesaver. We've been using it for about 8 months now, and it's completely changed how we think about hiring globally.
What Actually Makes This Different
Look, I've tried plenty of "global employment solutions" before, and most of them are just fancy wrappers around the same old compliance headaches. Multiplier actually delivers on what they promise. Instead of spending months setting up legal entities in different countries and drowning in paperwork, they handle everything through their network across 150+ countries.
The Good Stuff
Setup was surprisingly painless I expected the usual bureaucratic mess, but the onboarding process actually makes sense. What used to take us 3-6 months in new markets now happens in a few simple steps. The platform walks you through contracts, payroll, and compliance without making you feel like you need a law degree.
They really do handle everything This isn't just payroll software - it's the whole package. Global reach in 150+ countries, full payroll and HR administration, works for both employees and contractors, and handles multiple currencies without the usual conversion headaches.
Compliance you can actually trust Here's the thing that sold me - they have actual legal teams on the ground in each country. You're not just getting software, you're getting real local expertise that keeps you out of legal trouble. That peace of mind is worth the price alone.
Dashboard that doesn't suck Finally, a platform where I can see everything about our global workforce in one place. No more switching between five different systems or hunting down information. Everything from payroll to employee data is right there.
Customer support that actually works I have to give credit where it's due - their support team is genuinely helpful. When we had a payroll issue in Italy, Shatakshi got it sorted within 24 hours. Pearl helped me with a complicated benefits question and responded in literally 2 minutes. These aren't chatbots - they're real people who know what they're talking about.
Pricing is fair for what you get Let's talk money. Freelancer plans start at $40/month, full-time employees at $400/month. Yeah, it's not cheap, but when you factor in what you'd spend on legal fees, entity setup, multiple payroll providers, and compliance consultants, it actually saves money. They claim 35% lower total cost compared to doing it yourself, and honestly, that tracks with our experience.
The not-so-great parts Nothing's perfect, and Multiplier has its quirks. Sometimes the login gets wonky and you have to try a couple times. Occasionally there are bugs when downloading invoices. But honestly, these are minor annoyances compared to the alternative of managing international payroll yourself.
Who should consider this If you're hiring internationally, expanding globally, running a remote team, or just tired of dealing with multiple payroll providers across different countries, this makes sense. We're not the only ones using it - companies like Uber and Dynatrace trust it for their global operations, which says something.
My honest take After 8 months of using Multiplier, I can't imagine going back to the old way of doing things. The combination of comprehensive features, reliable support, transparent pricing, and solid compliance makes it worth every penny.
The best part? It actually works as advertised. You're not just getting software - you're getting a solution that lets you focus on your business instead of wrestling with international employment law.
Would I recommend it? Absolutely. If you're serious about global expansion and want something that actually delivers on its promises, Multiplier is the way to go.
Overview of Multiplier
Overview of Multiplier Features
- Multi-currency contractor payments
- Integrated time-tracking tools
- One-click contract generation
- Smart invoicing and bulk approvals
- Single dashboard for all global workforce operations
- 24/7 human support
- Employer of Record (EOR) in 150+ countries
- Expense and bonus management
- Automated global payroll management
- GDPR and SOC 2 compliant infrastructure.
- Visa and immigration services in 140+ countries
- Hiring assessment tool
Comments
"User friendly!"
What do you like best about Multiplier?
Easy to use. Also, whenever I need help, Anjali as the Customer Success for us has been promptly answer my queries in timeline manner.
However, it would be beneficial to include some additional features, such as the ability to generate a link that users can share directly with the authorized signatory. This would help expedite the process, especially in cases where the signatory may not be readily available. A direct link to the document would greatly enhance convenience and efficiency.
What do you dislike about Multiplier?
Would be great if we also can see the documents attached by the new hire (ex. Passport, NRIC, etc.), so that whenever we need, we can quickly download from the system.
What problems is Multiplier solving and how is that benefiting you?
Drafting contract for new hire never been this easy.
"What we love most about Multiplier"
What do you like best about Multiplier?
Multiplier simplifies global hiring and workforce management in over 150 countries by acting as an Employer of Record (EOR), handling compliance, payroll, and benefits. Its user-friendly interface makes it easy for HR teams to onboard and manage international employees. Additionally, it’s a cost-effective solution, especially for startups and small businesses seeking global expansion without setting up local entities.
What do you dislike about Multiplier?
Some users have experienced delays and unclear communication from customer support, especially during critical processes. The platform also offers limited integrations with other business tools, leading to potential manual workarounds. Additionally, it lacks advanced HR features such as performance management and employee development, requiring the use of supplemental HR software.
What problems is Multiplier solving and how is that benefiting you?
Multiplier solves key Core HR challenges by enabling compliant global hiring without local entities, automating international payroll and benefits, and streamlining onboarding processes. It reduces legal risk, boosts HR efficiency, and lowers the cost and complexity of global expansion.
"User friendly!"
Easy to use. Also, whenever I need help, Anjali as the Customer Success for us has been promptly answer my queries in timeline manner.
However, it would be beneficial to include some additional features, such as the ability to generate a link that users can share directly with the authorized signatory. This would help expedite the process, especially in cases where the signatory may not be readily available. A direct link to the document would greatly enhance convenience and efficiency. Review collected by and hosted on G2.com.
Would be great if we also can see the documents attached by the new hire (ex. Passport, NRIC, etc.), so that whenever we need, we can quickly download from the system. Review collected by and hosted on G2.com.
Drafting contract for new hire never been this easy. Review collected by and hosted on G2.com.
"What we love most about Multiplier"
Multiplier simplifies global hiring and workforce management in over 150 countries by acting as an Employer of Record (EOR), handling compliance, payroll, and benefits. Its user-friendly interface makes it easy for HR teams to onboard and manage international employees. Additionally, it’s a cost-effective solution, especially for startups and small businesses seeking global expansion without setting up local entities. Review collected by and hosted on G2.com.
Some users have experienced delays and unclear communication from customer support, especially during critical processes. The platform also offers limited integrations with other business tools, leading to potential manual workarounds. Additionally, it lacks advanced HR features such as performance management and employee development, requiring the use of supplemental HR software. Review collected by and hosted on G2.com.
Multiplier solves key Core HR challenges by enabling compliant global hiring without local entities, automating international payroll and benefits, and streamlining onboarding processes. It reduces legal risk, boosts HR efficiency, and lowers the cost and complexity of global expansion. Review collected by and hosted on G2.com.
"A Reliable Tool for Global Hiring and Payroll Management"
What do you like best about Multiplier?
Having worked at Multiplier for over 1.6 years, I've seen firsthand how the platform simplifies global employment. It offers seamless onboarding, automated payroll processing, and excellent compliance support for multi-country teams. The UI is intuitive, making it easy for both HR and employees to navigate. The customer support team is fast and knowledgeable, resolving queries effectively.
What do you dislike about Multiplier?
While Multiplier is highly functional, reporting features could be more customizable, especially for complex organizational structures. In some cases, integrating with external HR tools requires manual support. There’s also room to improve load speeds in regions with slower networks.
What problems is Multiplier solving and how is that benefiting you?
Multiplier helps our company onboard and manage international employees and contractors without needing local legal entities. It ensures compliance with local labor laws, handles payroll and tax obligations automatically, and simplifies documentation. This reduces HR and legal workload while enabling faster hiring across multiple countries.
"A Reliable Tool for Global Hiring and Payroll Management"
Having worked at Multiplier for over 1.6 years, I've seen firsthand how the platform simplifies global employment. It offers seamless onboarding, automated payroll processing, and excellent compliance support for multi-country teams. The UI is intuitive, making it easy for both HR and employees to navigate. The customer support team is fast and knowledgeable, resolving queries effectively. Review collected by and hosted on G2.com.
While Multiplier is highly functional, reporting features could be more customizable, especially for complex organizational structures. In some cases, integrating with external HR tools requires manual support. There’s also room to improve load speeds in regions with slower networks. Review collected by and hosted on G2.com.
Multiplier helps our company onboard and manage international employees and contractors without needing local legal entities. It ensures compliance with local labor laws, handles payroll and tax obligations automatically, and simplifies documentation. This reduces HR and legal workload while enabling faster hiring across multiple countries. Review collected by and hosted on G2.com.
"About the support from Multiplier"
I always receive prompt support from Multiplier whenever I submit a request. Their responses address exactly what I need. One time, I needed help registering a dependent who lives very far from me. Instead of having to travel to their location to handle paperwork with the local tax department, Karan Lot from the Multiplier Support team took care of everything on my behalf. Thanks to his help, the process was completed successfully- and really saved me both time and money. I truly appreciate the support I’ve received from Multiplier so far. Review collected by and hosted on G2.com.
The only downside is that all communication with Multiplier happens via email, whereas when working with in-house HR or admin staff, I can simply call or text them for quicker responses. As a result, there are times when I need to wait for Multiplier to get back to me. Review collected by and hosted on G2.com.
Sometimes it is inquiries with payrolls, sometimes with my other personal issues like dependent registration. Review collected by and hosted on G2.com.
"Outstanding Service as payroll manager: My Journey at Multiplier"
What do you like best about Multiplier?
For some time now, I have been using Multiplier, and it has been amazing to me so far. The platform has a clean design, user friendly, making it easy to complete activities such as accessing payslips and managing documents. I have to say that, as of late, I have been checking in more often to monitor my HR-related updates which, unexpectedly, has turned into a habit. The response from support is also good, further increasing the level of trust toward the system.
What do you dislike about Multiplier?
Multiplier performs satisfactorily overall, but it could be improved by a more intuitive design as well as easier access to FAQs or other guides. Increased customization options within the payroll functionalities would also be beneficial.
What problems is Multiplier solving and how is that benefiting you?
Everything related to HR, like payroll, timesheets, and even benefits along with compliance is neatly organized in one place with Multiplier. It saves me a lot of trouble knowing that salary handling is done correctly and punctually while taking care of numerous legal obligations and cross-border business currency changes.
"About the support from Multiplier"
What do you like best about Multiplier?
I always receive prompt support from Multiplier whenever I submit a request. Their responses address exactly what I need. One time, I needed help registering a dependent who lives very far from me. Instead of having to travel to their location to handle paperwork with the local tax department, Karan Lot from the Multiplier Support team took care of everything on my behalf. Thanks to his help, the process was completed successfully- and really saved me both time and money. I truly appreciate the support I’ve received from Multiplier so far.
What do you dislike about Multiplier?
The only downside is that all communication with Multiplier happens via email, whereas when working with in-house HR or admin staff, I can simply call or text them for quicker responses. As a result, there are times when I need to wait for Multiplier to get back to me.
What problems is Multiplier solving and how is that benefiting you?
Sometimes it is inquiries with payrolls, sometimes with my other personal issues like dependent registration.
"Outstanding Service as payroll manager: My Journey at Multiplier"
For some time now, I have been using Multiplier, and it has been amazing to me so far. The platform has a clean design, user friendly, making it easy to complete activities such as accessing payslips and managing documents. I have to say that, as of late, I have been checking in more often to monitor my HR-related updates which, unexpectedly, has turned into a habit. The response from support is also good, further increasing the level of trust toward the system. Review collected by and hosted on G2.com.
Multiplier performs satisfactorily overall, but it could be improved by a more intuitive design as well as easier access to FAQs or other guides. Increased customization options within the payroll functionalities would also be beneficial. Review collected by and hosted on G2.com.
Everything related to HR, like payroll, timesheets, and even benefits along with compliance is neatly organized in one place with Multiplier. It saves me a lot of trouble knowing that salary handling is done correctly and punctually while taking care of numerous legal obligations and cross-border business currency changes. Review collected by and hosted on G2.com.
"Positive Experience with Deepikaa from Support Team"
What do you like best about Multiplier?
What I like best about Multiplier is how fast they respond whenever I have questions or concerns. Deepikaa, from their HR team, is very approachable and always offers help right away, which makes things so much easier for me as a remote employee.
What do you dislike about Multiplier?
Since everything is handled online, it can be a bit challenging when I need documents that require a physical signature or official handling. There are times when it would be easier if there was a local office I could visit, especially for urgent paperwork. I understand it's part of the setup, but it can be a bit limiting.
What problems is Multiplier solving and how is that benefiting you?
Multiplier benefits me by ensuring all my health benefits and contributions (like PhilHealth, SSS, Pag-IBIG) are properly managed without me needing to navigate complex local regulations. It gives me peace of mind knowing my employment is fully compliant while allowing me to focus on my work.
Additionally, I want to highlight the customer service provided by Deepikaa from the Multiplier Support Team. When I encountered an issue regarding which document copy needed to be signed, Deepikaa was patient and attentive, quickly understanding the problem after some clarification. She communicated clearly, remained responsive, and proactively guided me through the process, keeping me updated at every stage. Thanks to her professionalism and dedication, we were able to resolve the issue efficiently and complete the PhilHealth reimbursement document signing smoothly. Her support made a potentially frustrating situation much easier and showcased Multiplier’s commitment to excellent service. Overall, working with Multiplier—and with Deepikaa in particular—has been a seamless and reassuring experience.
"Positive Experience with Deepikaa from Support Team"
What I like best about Multiplier is how fast they respond whenever I have questions or concerns. Deepikaa, from their HR team, is very approachable and always offers help right away, which makes things so much easier for me as a remote employee. Review collected by and hosted on G2.com.
Since everything is handled online, it can be a bit challenging when I need documents that require a physical signature or official handling. There are times when it would be easier if there was a local office I could visit, especially for urgent paperwork. I understand it's part of the setup, but it can be a bit limiting. Review collected by and hosted on G2.com.
Multiplier benefits me by ensuring all my health benefits and contributions (like PhilHealth, SSS, Pag-IBIG) are properly managed without me needing to navigate complex local regulations. It gives me peace of mind knowing my employment is fully compliant while allowing me to focus on my work.
Additionally, I want to highlight the customer service provided by Deepikaa from the Multiplier Support Team. When I encountered an issue regarding which document copy needed to be signed, Deepikaa was patient and attentive, quickly understanding the problem after some clarification. She communicated clearly, remained responsive, and proactively guided me through the process, keeping me updated at every stage. Thanks to her professionalism and dedication, we were able to resolve the issue efficiently and complete the PhilHealth reimbursement document signing smoothly. Her support made a potentially frustrating situation much easier and showcased Multiplier’s commitment to excellent service. Overall, working with Multiplier—and with Deepikaa in particular—has been a seamless and reassuring experience. Review collected by and hosted on G2.com.
"Cost effective EoR platform with helpful account manager (Bushra Khan) and easy to use mgmt tool"
What do you like best about Multiplier?
I've been a Multiplier customer for about three years, and it's been a very positive experience:
- Their account managers have always been accessible and helpful. I have monthly calls with my current account manager (Bushra). She is always responsive and follows up promptly on any issues I've raised.
- The management tool is easy to use and allows you perform a wide range of activities.
- They are cost effective. We recently benchmarked them against a couple of other providers and they came out as the best value.
What do you dislike about Multiplier?
A minor point - they were keen to push us into buying health insurance for our Spanish staff, but this turned out not to be a legal requirement. Bushra quickly cleared this up for us.
What problems is Multiplier solving and how is that benefiting you?
Handles employment of colleagues overseas:
- salary payments
- tax
- local employment legislation
"Cost effective EoR platform with helpful account manager (Bushra Khan) and easy to use mgmt tool"
I've been a Multiplier customer for about three years, and it's been a very positive experience:
- Their account managers have always been accessible and helpful. I have monthly calls with my current account manager (Bushra). She is always responsive and follows up promptly on any issues I've raised.
- The management tool is easy to use and allows you perform a wide range of activities.
- They are cost effective. We recently benchmarked them against a couple of other providers and they came out as the best value. Review collected by and hosted on G2.com.
A minor point - they were keen to push us into buying health insurance for our Spanish staff, but this turned out not to be a legal requirement. Bushra quickly cleared this up for us. Review collected by and hosted on G2.com.
Handles employment of colleagues overseas:
- salary payments
- tax
- local employment legislation Review collected by and hosted on G2.com.
"Multiplier Review"
What do you like best about Multiplier?
Working with Multiplier has been a positive experience. As an employee for one of their clients, I’ve found their platform efficient and user-friendly for managing payroll, benefits, and compliance across multiple countries. Their support team is responsive, addressing issues promptly. The integration between Multiplier and the client has been seamless, making my role smoother and more efficient. Overall, I’m satisfied with the experience and would recommend Multiplier to organizations looking to manage global teams effectively. I worked closely with Priyanshi Jain and i had a wonderful experience with her.
What do you dislike about Multiplier?
Before submitting invoices, I recommend reviewing them carefully to ensure accuracy is maximized
What problems is Multiplier solving and how is that benefiting you?
My experience working with Multiplier has been excellent. As an employee for one of their clients, I’ve found their platform to be both efficient and intuitive, streamlining payroll, benefits, and compliance management across various countries. The support team is always quick to respond and resolve any issues. The integration between Multiplier and the client has been smooth, making my work more efficient and hassle-free. I also want to highlight that I had a wonderful experience working with Priyanshi Jain, who provided exceptional support. Overall, I’m very pleased with the service and would highly recommend Multiplier to companies seeking to manage remote teams globally.
"Multiplier Review"
Working with Multiplier has been a positive experience. As an employee for one of their clients, I’ve found their platform efficient and user-friendly for managing payroll, benefits, and compliance across multiple countries. Their support team is responsive, addressing issues promptly. The integration between Multiplier and the client has been seamless, making my role smoother and more efficient. Overall, I’m satisfied with the experience and would recommend Multiplier to organizations looking to manage global teams effectively. I worked closely with Priyanshi Jain and i had a wonderful experience with her. Review collected by and hosted on G2.com.
Before submitting invoices, I recommend reviewing them carefully to ensure accuracy is maximized Review collected by and hosted on G2.com.
My experience working with Multiplier has been excellent. As an employee for one of their clients, I’ve found their platform to be both efficient and intuitive, streamlining payroll, benefits, and compliance management across various countries. The support team is always quick to respond and resolve any issues. The integration between Multiplier and the client has been smooth, making my work more efficient and hassle-free. I also want to highlight that I had a wonderful experience working with Priyanshi Jain, who provided exceptional support. Overall, I’m very pleased with the service and would highly recommend Multiplier to companies seeking to manage remote teams globally. Review collected by and hosted on G2.com.
"Empathetic and Speedy customer service"
What do you like best about Multiplier?
I LOVE how the customer service representatives are always so helpful and just one message away. Like literally! One chat and you are already assigned to their CSR and they are always polite and proactive. My favorite CSR is CEEJHAY/CHRISTOPHER. Me and my co-workers agrees that he is the BEST rep in Multiplier. His words are positive, always sincere and he does what is asked of him and goes beyond it by ensuring you are having the best experience possible. I also like that its easy to access on any device. Also the login is seamless. I use multiplier for my pay slip access and to see any work related info I need I get it from here. Rules are also easy to follow and i like they reach out via email too. Interface is eye catching and even the overall design of the page and the color scheme is great for me.
What do you dislike about Multiplier?
I dont like the fact that sometimes, I cant get anyone on the line and instead I get an error message saying they cant capture my data even when im logged in. But this only happened very recently.
What problems is Multiplier solving and how is that benefiting you?
It is a one stop access to all employment related documents or concerns. I like that i just need to login and I have access now to all things I need even a ready made certificate of employment is handy whenever I need it!
"Empathetic and Speedy customer service"
I LOVE how the customer service representatives are always so helpful and just one message away. Like literally! One chat and you are already assigned to their CSR and they are always polite and proactive. My favorite CSR is CEEJHAY/CHRISTOPHER. Me and my co-workers agrees that he is the BEST rep in Multiplier. His words are positive, always sincere and he does what is asked of him and goes beyond it by ensuring you are having the best experience possible. I also like that its easy to access on any device. Also the login is seamless. I use multiplier for my pay slip access and to see any work related info I need I get it from here. Rules are also easy to follow and i like they reach out via email too. Interface is eye catching and even the overall design of the page and the color scheme is great for me. Review collected by and hosted on G2.com.
I dont like the fact that sometimes, I cant get anyone on the line and instead I get an error message saying they cant capture my data even when im logged in. But this only happened very recently. Review collected by and hosted on G2.com.
It is a one stop access to all employment related documents or concerns. I like that i just need to login and I have access now to all things I need even a ready made certificate of employment is handy whenever I need it! Review collected by and hosted on G2.com.
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