What is is a WhatsApp first omni-channel engagement platform that helps sell, support and engage better. By consolidating all your customer interactions into a single platform, Donut.CX makes it easy to manage your customer relationships. With, you can quickly and easily resolve customer issues, sell more products and services, and engage more effectively with your customers. By providing a unified team inbox for your customers, you can provide a more personal and responsive service that will keep them coming back for more. With, you can provide the best possible customer experience, and build long-lasting relationships with your customers.

Overview of

Seller :
HQ Location :
Year founded :
Language supported :
English Indonesian
User satisfaction :
Integrations :
Facebook Instagram
Devices Supported :
Deployment :
Cloud Hosted
Customer Types :
Small Business Large Enterprises Medium Business
Pricing Model :
Monthly payment
Support :

Overview of Features

  • Team Inbox
  • Canned Responses
  • Campaign Templates
  • Real-Time Analytics
  • Capacity-Based Routing
  • Personalized Conversations
  • WhatsApp Broadcasts
  • Case management
  • Omnichannel Engaement
  • Contact Segmentation
  • Central Customer Database
  • Reviews & Ratings
  • Click-to-WhatsApp Ads
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