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Conversocial Review

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Our score 8.8

What is Conversocial?

Reviewing the Latest Conversational Support and Marketing Software

As a digital marketer and customer service representative, I have recently had the opportunity to test out a new software that promises to revolutionize the way businesses interact with their customers. This software boasts a multitude of features that are aimed at enhancing conversational support, marketing, and social media monitoring. Here are some of my findings:

  • Streamlined user interface that makes navigating the platform a breeze
  • Robust social media monitoring capabilities for tracking brand mentions and customer interactions
  • Intelligent virtual assistants that can handle basic customer inquiries and provide personalized responses
  • Seamless integration with popular social media platforms for easy communication with customers

What Others Are Saying:

"This software has completely transformed the way we engage with our customers. The virtual assistants have significantly reduced our response times, leading to higher customer satisfaction." - Happy Customer
"The social media monitoring features have allowed us to stay on top of customer feedback and address issues in real-time. Our brand reputation has never been better!" - Another Satisfied User

Key Features:

  • Conversational support and marketing capabilities
  • Social media monitoring and customer service functionality
  • Intelligent virtual assistants for automated customer interactions
  • Seamless integration with popular social media platforms

FAQ:

Q: Can this software be used by businesses of all sizes?

A: Yes, this software is scalable and can be used by small businesses all the way up to enterprise-level organizations.

Q: Is training required to use this software?

A: While some training may be beneficial to fully utilize all features, the platform is user-friendly and intuitive.

Overview of Conversocial

Seller :
Conversocial
HQ Location :
New York, NY
Year founded :
2009
Language supported :
German English French Spanish
User satisfaction :
100
Integrations :
Facebook Twitter Instagram
Devices Supported :
Windows Android iPhone/iPad Mac Web-based Linux
Deployment :
Cloud Hosted On Premise
Customer Types :
Small Business Large Enterprises Medium Business
Pricing Model :
Quote-based
Support :
Email Phone Live Support Training

Overview of Conversocial Features

  • Automated Data Export
  • Single Conversation Thread
  • Global Content Library
  • Social Media Analytics
  • Collaborative Platform
  • Access to all Past Interactions
  • Real-time Tracking and Reporting of Social Events
  • Exportable PDF of Analytics Page
  • Business Content Sharing
  • Integration with Social Media Platforms & CRM
  • Synching of Customer Info to Existing CRM
  • Priority Response Engine
  • Unified Inbox for Sorting Social Media Data

Downloads

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